Tastecard

October ’14, I purchased a special offer Tastecard for £1 for three months. Through that period, I received emails from Tastecard asking whether I wanted to buy a further year’s membership for £29.99. I didn’t respond as I hadn’t even used the three month Tastecard: I had been unemployed for some time and hadn’t been able to afford to do so. To my horror, last week Paypal informed me that Tastecard had taken £29.99 from my bank account. I called Tastecard and explained that I had not used the initial £1 card, did not want a year’s membership, could not afford a year’s membership at that level of cost, would result in being overdrawn in my account which inturn would lead to bank charges as I did not have an agreed overdraft facility, that I had children to feed, even shared that my weekly income is just £50.46 and to take £29.99 is more than half. The Customer Relations staff, a manager and even the Managing Director, Matt Turner, had absolutely no interest in my financial issues. Even though my card did not expire until 31^st January 2015 and it was the 28^th January 2015, I was told by all that I had to inform Tastecard by the 27^th January 2015 if I wanted to cancel. Unfortunately I hadn’t read the small print. A word of warning to everyone. Tastecard are BY FAR the most uncaring organisation I have EVER had the displeasure to have to deal with, where it seems profit triumphs over humanity.