Astoria Bingo

Myself, 2 sisters and my father went to astoria bingo to celebrate my fathers birthday, it is somthing we have enjoyed doing as a family for a few years and we only use Astoria bingo as it used to be a great atmosphere with friendly staff. Over the past year it has become less enjoyable but we were willing to give it a try as its the only bingo hall we know. I can honestly i will never go back there, The staff were rude and not the least helpful, I had been waiting for a member of the staff to serve me some hot drinks before the game started, she was to busy talking with her colleague and by the time she had finished she turned to me and said i cant serve you now the game is starting. I wouldnt mind but i had been waiting for 3 to 5 minutes for her to acknowledge me. When the first session was over i went back to the counter and orderd drinks and food and she just got my plate of food and slide it to me with force and asked for the money, least to say i wasnt happy with her service. During the bingo calling the caller said the wrong number to start with and then corrected himself but carried on as normal, at that point it confused my father and he lost some numbers so i asked for a recall, the caller then asked me to repeat it and in the end it was his colleauge who had to tell him what i wanted. I was then shocked to his reaction which was him to laugh before doing the recall. I have looked on the Bingo website but they dont have a complaints department so i thought the next best thing to do was to write a reveiw.