This place is one I would avoid most people to give a miss, I had a very bad experience with them and I wouldn’t recommend it to my friends. Firstly the good points, the office is really nice and they have some great places available, with pictures to look at so you don’t have a wasted journey viewing somewhere that’s not going to be suitable. The staff were chatty and drove us around viewing some really great properties and didn’t lie to us about what they were like before we got there. They didn’t bother showing us anything that would be to small or expensive. The sign up process was quite easy and reassuringly tedious and the normal costs were involved. Now the bad points, after signing up for a house with plenty of advance of the moving date I settled quite smugly knowing I had a lovely house to move into in the summer. Three days before move in date, when I was nearly all packed I got a phone call saying the house had been sold and I couldn’t move in. my disappointment was immense and I had to spend the next few days frantically trying to find somewhere new to live. Luckily I did get all my money back but I would have expected that anyway.