Pizza Hut

I was in Pizza Hut last night and it was pretty much okay. It was extremely busy when we arrived and continued to fill a table as soon as it was cleared. Food and prices are reasonable.
Quite disappointed with the customer service. Was told 2 seconds on several occassions by various staff members. One member of staff even loudly stated Jesus Christ when he was having trouble setting food on our table.
If the customer service was better, I would recommed Pizza Hut more.

As stated in my other reviews, I love me some sweet pizza! My local pizza options are poor though, so I am forced to go to Dundonald, Belfast or Lisburn for some pizza action after the financial difficulties of the Pizza Hut group in Northern Ireland led to my local Carryduff outlet being closed down!
My friend Gerry works in this Pizza hut, and as an interesting nugget I can inform you that it is regularly the most profitable pizza hut outlet in the whole of Northern Ireland! It is easy to see why: it is in a great location, right beside the Lisburn cinema, the service is great and the food is good and reliable too.
On the occasions I have been here the staff have always been attentive and friendly, whether that’s a warm welcome or quickly offering you a box to take leftover pizza home, which is an excellent late night munchies meal! Pizza hut do great pizzas, either deep pan or thin crust, and their cheese bites and stuffed crusts are really delicious! There is also a good range of non pizza options for vegetarians and the like!
And there is a good range of desserts, with the obvious favourite the refillable ice cream factory! I have a fond memory of being a cheap 15 year old in here with a few friends and I ordered one ice cream factory for our table, before asking for four spoons as soon as she brought the bowl over! I am informed that this is not kosher in store anymore but it was excellent at the time to abuse!

pizza hut is pizza hut staff great it’s handy and that’s it

This place is the worst of the bunch in pizza huts domain only suitable if you are a couple, two of you or four larger numbers neednt bother going as not only will you wait forever to get seated the staff here made us feel like we were a burden to them not nice at all we tried complaining about the slow service we got after half an hour queing others behind got took in as the were smaller than my party of 6 of us they took two sets of four we even sugested they put two tables of four together for us but no it was agasint the rules to allow to do that. as there would be two extra seats at our table. the toilets were ok but in future im going else where to eat in this venue.

The great thing about this Pizza Hut is its location. Situated at the Ominplex means that there is tons of parking and the cinema is just half a minutes walk away. So good for a night out.
The pizzas themselves are good with enough variety on the menu. Service is ok. For a while it had been pretty wick, (we were on the verge of walking out one time), but has improved now. Two things to bring better improvement — firstly a proper waiting area for busy times, and secondly, perhaps a little more attention paid when cleaning the glasses and cutlery!

Always seems to be busy. No where to wait if you are just collecting an order, causes qs at the door area. Not so quick at turning tables and staff seem to be harassed and busy.
Toilets at my last visit were revolting, very dirty, even my 3 year old mentioned it.
Pizza ok, just as you would expect. Prob too expensive and I wouldnt rush back.

Service here isn’t great but it’s not for the want of trying. The staff are very pleasant, so I can’t figure out the problem. Food is slow to come, although the place is usually really busy. They need more staff at peak times.

Slow service. If you get noticed at all on a busy night. We went there an hour before our film started at the nearby cinema and it was awful. It took ages for our food to arrive, which was then undercooked. Refills took ages, and I had to find the waitress to get them.