Britannia Adelphi Hotel

If I could give negative stars I would. This hotel is rubbish. Looks amazing when you walk up to the place but the staff and the rooms are horrible. First we were given a tiny room on the second floor that smelled like an ashtray. As we had requested a non-​smoking room I immediately went to the front desk and asked if we could be moved. I was polite and I thought the guy who helped me out was also being nice little did I know I was going to be punished by being given an even worse room. Front desk even had the nerve to say «we upgrade you and I know you will be very happy». Sure we got a non-​smoking room that was bigger than the first one, but its dirty, outdated and gross. The TV is a small 10 inch tube style that you cannot even see from the bed, the shower is either scalding hot or freezing cold — no happy medium and the walls are paper thin and we can hear everything our neighbors are saying/​doing as well as the hallways. Oh and WiFi. LOL, barely works, I had to refresh this page 5x just to write this horrible review. As its 11PM here in Liverpool already we will sleep here tonight but we are checking out first thing in the morning and going elsewhere.
STAY AWAY, DISGUSTING HOTEL.

Pro’s = very reasonable price and central to city centre
Cons = where do I start filthy carpets that stuck to your socks, carpet gaping an inch from the skirting board, black mould all over the window sill, broken window frame, ceiling falling down in parts, overflow pipe directly over the bath with black goo dripping out of it, smelly bathroom, the TV remote was covered in stale dried food and had gathered dirt and dust, ancient water stained wallpaper, extremely noisy, drunken guests slamming doors and screeching at each other in the early hours, fire alarm went off twice in one night, had to go down 6 floors 3 times before staff correctly activated the door swipe key, only one working lift for up to 600 guests, vomit on steps welcoming you to the hotel and etc etc etc
I’m sorry to have to say this but it was the worst hotel I have ever stayed in, it was a last minute journey and was originally surprised to find what looked to be a decent hotel in central Liverpool with rooms still available on Saturday night, now I know why.

We visited a «Titanic Conference» here… It was indeed very Titanic with the smoking lounge. However, as a hotel it was disappointing and the rooms felt old and run down.
On at the same time as our conference there were evening amateur Boxing Matches, a hen night and a Gypsy wedding !! It was dreadfully noisy and we had people knocking on our bedroom doors and running away laughing all night !
In the dining room and outside the exit doors were broken beer bottles and masses of vomit which quite put us off. My bedroom was up in the top of the hotel with a tiny window I had difficulty in opening for fresh air. The room smelled dusty and had poor lighting.
I agree with the other contributors that it must have been a wonderful hotel in the past but now it needs a good going over or it will cease to attract custom… I don’t think we will be returning and have reverted back to Southampton as our conference centre for Titanic Commemorations.

My great grandfather worked here from a very young age and I only wish to say good things about the Adelphi, unfortunately, to talk of glamour and prestige, the wealth needed to visit and the pride felt in working here, one needs to adopt the past tense. There are wonderful tales of this hotel: those of my family, those of the city, but those memories are tarnished somewhat by the reputation the Adelphi has recently acquired. Sadly, the hotel has lost the once unparalleled glamour it once had; the elegance has gone along with the band.
Many of our university departments and societies hold their graduation balls and socials here and the formality of such occasions offers a faint echo of those former days. I wonder and hope that it will, one day, be permanently restored and the Adelphi will regain it’s prestige.

If you have friends, family or clients coming to stay in Liverpool and they tell a Scouser where they are staying, the name of The Adelphi will generally be met with a raised eyebrow and a smile of embarassment.
This will stem either from what appears to be a very grand and once very opulent hotel now feeling very out of date and past its best or in case anyone remembers the awful fly on the wall documentary The Hotel — just cook wil yer!
The only time I got to study one of the rooms up close was when picking up a cameraman staying in town for a shoot. He did not like the room at all but then he was a very fussy old git used to staying in 5 star places like Malmaison. The rooms can be nicely described as quirky, eccentric and antiquated or more harshly as dated, stale and old.
The lobby and tea rooms give a real feeling of what the place must have been like in its heydey and what it would have been like to stay in real grandeur when the term meant something.
We can only hope that all the new investment in the city will attract someone to bring this place back from the dead.

The Adelphi has had some bad press, I wondered if the poor reviews should be believed so I went along to see what all the fuss was about.
If you’ve booked into the Adelphi, on walking up to the hotel it looks fab, standing tall and looking regal in the middle of Liverpool City Centre, you would be pretty chuffed with your booking.
As you walk through the door, you would probably be impressed with the lounge and lobby, the huge chandeliers filling the room. It is only as you walk into your room, all your hopes will drop through the floor. The hotel markets itself as recently refurbished, however only some of the rooms on the higher floors have been re-​done. If you are one of the unlucky ones who gets stuffed into one of the dodgy old rooms on on the lower floors you will find yourself with a cold and dirty room.

This magnificent hotel was chosen as the venue to our school GCSE ball. So from day 1 it was destined to be a disappointment. I was one of the few people who insisted that it be a proper ball with proper gowns, and made most of my own outfit. Imagine my dismay when I turned up and half the girls (I went to an all-​girls church school) were wearing minidresses.
The Adelphi didn’t lift my spirits at all. Firstly, the function room we were given would have been suited to a conference rather than a ball, and though there was a dodgy DJ, I don’t remember there being a dancefloor. I believe they had said they would provide a buffet to cater for the 200 people that were expected, but by the time I got there, which was only 20 minutes after it started, there was hardly any food to be seen. Apparently no one had eaten anything, there just wasn’t a lot of food.
The hotel itself looked skanky. That’s the only word I can use. Some girls had suggested getting rooms so they could stay over with their boyfriends, and I’m glad that I opted out. I felt bad just walking on the carpet because I was scared what colour the hem of my homemade gown would turn!
Unfortunately, this place has been left to go to ruin, and there always seems to be an ambulance or police cars outside — not generally a good sign. The venue has real potential though, it just needs some TLC.

Possibly one of the worst hotels I’ve ever stayed at. Dirty, cold and absolutely horrible service. I took some pictures of the room, but then had to delete them because they were so vomit– inducing. My duvet had blood-​like spots on them, the vanity table had short curly hairs on them and the heating is turned off during the night so all you have left to keep your nose from freezing off is the bloody duvet. I mean literally bloody. The t.v. had two channels that kept repeating. oh, and the free wi-fi…lies, all lies.

It’s so fitting that this once regal hotel allowed itself to become synonymous with the tag-​line «Just cook will yer?».
Those four short words perfectly sum up all that is wrong with the Adelphi and is indicative of just how far it has sunk over the last fifty years.
Common, rude, unintelligent, unimaginative, boorish and outmoded are just a small handful of decriptives that could be applied to both the famous sentence and the once famous hotel– the only thing missing is dishonest and thieving.
As is the case with many of the Britannia hotels, the Adelphi has no excuse for its staggering decline, as one of the most prestigious buildings in the city it really could be something in the hands of a better run, or even just a run company. It’s time for Britannia to give it up, a joke is only funny if people are laughing.

Gross
What a shame, the building looks really impressive and could be absolutely gorgeous.
Our rooms were Discusting, filled with ashtrays and they smelt. I felt pretty vile just from walking in there to be honest.
The lifts werent working very well, and were full of other vivtors as unimpressed as we were.
My father in law is disabled, and the lift suitable to take him upstairs wasnt working, so he had to endure being taken in the service lift, through the kitchens just to get out.(which he said were Gross!)
All they offered in compensation was a small discount, and I mean small, after waiting 15 mins for them to find a supervisor.
What topped it off was when my partner looked on the floor and someone had pushed female escort advertisement cards under our door Repulsive! Im not a snob, and we do stay in cheap travel lodges and that sort of thing, but seriously!
The bar downstairs looked like something Del-​Boy would like, it was loud, tacky and took ages to get a drink.(we saw the humour value in this and found it very amusing after a few vodkas out in Liverpool which is a great city)
I really would not advise anyone to stay there, the one star I have awarded it was for the convienience of its location.
Totally Vile

No stars for this hotel, my daughter got married here last year i paid a fortune i booked my room well in advance with all other arrangements.
the room was so awful it was like something out of the ark, the taps in the bathroom did not work and there ws plug for the bath the beds were so uncomfortable, i did complain bitterly as i was the brides mother and i had paid them a lot of money to find myself in this awful room was unforgivable. they offered my a small refund.
the staff were not helpful at all.

The single star the Adelphi gets is because it is in such a good location. Everything else is so dire as to be unbelievable.
We stayed here for a wedding in winter. Our room had no heating, and when we complained we were given a tiny space heater. The lifts were broken. The price offered to wedding guests was supposedly a special offer, but was significantly more expensive than the rate offered on their website. The staff were useless. The hotel was dirty. The bathroom was vintage 1970s.
I could go on, but I think you get the picture. Don’t stay here.

I am giving this hotel only one star and thats for the location in the centre of the city. The hotel itself must have been very grand in its day. Now its just shabby. The rooms are out dated and uncomfortable and justnot up to scratch. What kind of a hotel as a pizza place in it? Enough said. don’t go there.

This is the worst hotel ever, and this is from someone who has stayed in hostels and cheap B and Bs. I bought a night here as a treat and it was anything but. My room was next to the lifts and the loud movement of the liftshaft kept me awake all night. The receptionist promised, when I asked, to turn the heating off but never did and the window would not open in my room so I was roasting in January. I could not get room service so went to bed hungry and disappointed as the restaurants were shut already and the gym had limited hours of access and I would not have booked this hotel if I had thought I could not get food or exercise when I wanted to, after all at £200 odd a night, I should have been treated better. Never again will I set foot in there.

Oh dear! Some problems there. I stayed in the Adelphi a few years ago, for a science fiction convention. Those are often a bit mad, and the Adelphi staff were very good, very calm, there are always quite a few problems that crop up and the staff were very flexible in helping sort them.
The room wasn’t up to date modern, but it was extremely atmospheric, in a good way, it had a sort of lobby of its own between the room and the bathroom, which is a nice arrangement.
As a child, before we had a car, our bus would go past the Adelphi, and I’d always dream of staying there when I was grown up. I did it, and I’m really glad I did. The public rooms are spectacular, very grand, and from what I hear they do a really good afternoon tea — very popular with the local pensioners, mind!

I had the unfortunate pleasure of staying and working at this establishment. Bouncers are regularly put on the front door to stop trouble makers getting in and stealing items. A couple of times we found tramps asleep under tables in conference rooms. The rooms are very well kept and everything is kept the way it used to be in the older days ie shoots for the laundry which go all the way from the top of the hotel to the laundry rooms. There is even a food elevator for room service. The kitchens are really not up to standard and i have seen creatures crawling on the worktops. The tables and chairs they use for banquets are very shabby they use old school desks and dress them up with fancy sheets normally blue ones with a white one put on top. i WOULD NOT PAY TO STAY HERE IF YOU HAD SEEN WHAT I HAVE SEEN
¹⁄₁₀

the liverpool adelphi will be well known to anyone who saw the documentary series featuring this hotel some years ago in its prime it was surely one of the most beautiful of the ‘railway heritage’ hotels — built right next door to the train station — nowadays it is a sad reflection of its former glory and needs a bit ot TLC
. stayed here for a conference weekend and couldn’t really complain about anything — as it was a charitable organisation I think a good rate was negotiated
… the best TV episode of the documentary for me was filmed over the weekend of the bomb scare @ aintree when the raceground was closed down and people couldn’t even get back to their cars — the adelphi excelled here — pulled out all the stops — got extra beds installed into the function rooms and catered for at least double their normal capacity — and the staff still managed to smile and worked double shifts to look after everyone — that’s the great british spirit for you !
its ideally located for the train — also main shopping precinct on the doorstep and 5 mins walk down to the famous albert docks and the beatles experience + the cavern (although sadly not the original one which the boys played in)

I stayed here on a business trip recently and was absolutely disgusted! For three nights it cost over £600 excluding any food! On arrival, I was left standing at reception for over 15 mins before being acknowledged and when I got to my room it was even worse! Underneath the bedside cabinet and behind the bed were empty condom wrappers, disgusting and the hot water tap in my bathroom sounded like a boat harbouring, when it was turned on, what a joke! If you go to Liverpool, DO NOT stay in this hotel!

this was a very nice hotel, beautiful building and the room was lovely, but I was rather alarmed to be met by aggressive bouncers on the door demanding to see my keycard before allowing us entry. It wants to be seen as a smart place, but the bouncers and the computer printed signs let it down. I cannot fault the lovely garage attendant though, for his helpfulness and friendliness. Very central location

The Internationally famous Adelphi Hotel is a superbly appointed hotel in the very heart of Liverpool, European Capital of Culture 2008. Just 3 minutes walk from Liverpool Lime Street train station and within easy motorway reach via the M6 and M62, the Adelphi is the premier hotel in Liverpool for business, leisure or shopping.
This Liverpool Hotel has 402 bedrooms and en-​suite bathrooms which are beautifully presented in Edwardian style with plenty of character. Facilities include TV, Telephone, Trouser Press, Hairdryer and Tea & Coffee making facilities.
The Adelphi Hotel Liverpool has elegant public areas and banqueting halls that have been faithfully restored to provide stunning facilities, ideal for Conference, Meeting and Banqueting for up to 850 guests. There are 14 rooms of which have first class facilities.
The stylish WAVE Bar and Pizzeria at the Adelphi Hotel has fast become one of Liverpool’s top meeting places. Coupled with Friday’s Bar, Residents Bar, Jenny’s Carvery and Crompton’s French Restaurant you will be truly spoilt for choice.
The Adelphi hotel’s new stunning leisure centre caters for every need in its cool wood, steel and glass interior, while the original white marble pool has been refurbished and modernised.
When venturing out, Liverpool’s shopping centre, Albert Dock, the Beatles Experience and the excellent museums, art galleries and theatres are all within walking distance. The hotel originally dates back to 1826, but was extensively rebuilt in 1912 to cater for passenger’s from large cruise liners, whose home port was Liverpool. Namely all the White Star Line ships, who were based in Liverpool, the most famous of which was the Titanic. Indeed the Sefton suite in the Adelphi hotel is an exact replica of the Smoking Lounge aboard the Titanic. The hotel has its own garage car parking and is very useful in a city centre location.
All night life, restaurants and shopping are minutes away from this wonderful part of Liverpool.