City Lets (Liverpool)

Run! Don’t hire and don’t sign
City Lets ran a property I am living at like a slum. The walls had mold from top to bottom in the halls, they just kept saying… «It will be taken care of.» No it wasn’t. The Toilet was broken for a week. When I moved in, there was not even a light bulb in my bed room. Sadly, I didn’t have a lamp for that evening.
They refuse to answer any emails after you move in, and the always say we will call you back. They never do. You are required to pay almost 200 pounds in administrative fees, but does the land lord not do this already?
They did not put my deposit in a deposit scheme, and won’t speak to me about the issue of the 380 pound deposit that is looks as if I am not receiving now. They only help when they want something from you. If you are a landlord who wants to run a slum… hire City Lets. All seven of us who live in the flat make a new complaint every week, and nothing is resolved unless we call the repair man ourselves. Why even have a property company if they steal money from and ignore your tenants. They do not even deserve one star.
As a teacher who has no time for claims court, this is absolutely unacceptable, and something should be done about their terrible behavior.