Monument Post Office

It’s the Post Office. We’ve all been there and most of us have had plenty of experience with long lines, dim lighting, and apathetic employees.
I’m not sure if this Post Office is unique or if there is an effort to upgrade the locations and motivate the stuff but I do know I’m going back to this one every time I need to mail something. The place is spotless and brightly lit which already gives you a good feeling of professionalism. I went there around 5pm on a Wednesday (dreading the fact I’d likely get stuck in the after work queues) but to my surprise it was mostly empty and yet there were still 4 staff at the counters. Within seconds I was called over (they have a number system but I didn’t see any place to grab a number) and one of the friendliest post office guys I’ve ever met dealt with my request and I was in and out in under 5 minutes.
However, what really impressed me (because I’m a boy and we like toys) were the automatic post stations. Like a self checkout at Sainsbury’s, you can take your letter, weigh it, print out the stamp, slap it on, and drop it in the slot. I reckon this is what helps keep their lines down as most of the time you are just trying to send a package or letter through regular mail. It’s only when you need to have it sent by registered mail or take advantage of the non-​mail services offered do you need the counter. Brilliant!
Overall, an incredibly pleasant experience far above my expectations. Win.

I would never normally dream of writing a review for an institution as large and as well known as the Post office as I thought there would be very little to say and also very little to differentiate one branch from another but this particular branch impressed me greatly.
The staff here are absolutely great and when I was having a nightmare with my passport application they did their best to help and instruct me whilst also giving me helpful information and generally being very friendly about it indeed.
In some branches of the Post Office the staff can be slow and as such the ques can stretch to outside the store but here this is most certainly not the case. The staff are fast and efficient and this means that you never have to waste too much time in your busy schedule waiting around after other people.
On the whole the distinguishing feature here is the attitude and brilliant work rate of the staff and they most certainly deserve a pat on the back for that.