Boston-Theater.com

When asked to fill out a survey regarding my experience this is what I wrote: «But I am not satisfied with the way your company does not make it clear 1) that there is a fee (understandable that the company charges a fee but I would have preferred to know up front) and how much it is per ticket (more than $ 12/​ticket), 2) it is a bit deceiving to hear „there is no price difference between getting it online and buying it on the phone“, the implications are related to the service fee, and 3) when asked if I can buy the tickets at the box office the sales rep was totally UNhelpful. I feel there is a lack of transparency from the beginning and after going through the entire process your company is only interested in getting my money. Not a good feeling. I realize it is your job to sell tickets and it isn’t your job to help customers save money by buying them directly from the box office, but I will likely not buy from you again, tell my friends and family, post a warning on Unilocal,and may not enjoy the show as much if I found out I could have bought them directly. Now I doubt that I got the best seats I could for my price range because of the lack of transparency.»