Caprice Hair And Beauty

My experience with Caprice Hair and Beauty was awful. I booked my waxing throw wahanda actually very near to me as well. I ended up very awful salon inside is smelly and I do not get how they running salon such a good location in Belsize Park. After all of that she took me the waxing room it was like a horror movie very small partition room, no heating everywhere is dirty and i change my mind then I told her I have to go and she told me you have to pay for it!!! I PAID and I never pass from there also i never recommend Caprice Hair and Beauty

I tried this place with a Groupon deal and I was very happy with my haircut. The place itself wasn’t anything to rave about (toilet wasn’t so nice), and I wasn’t offered a drink like other places, but the staff were really friendly and informative.
My hairdresser Asha is amazing, she cut my hair better than what I wanted and even when the back was a bit too long I went to see her again in a week and she was really good at trying to solve my issue. Thank you Asha for the fantastic new bob, and if I could give you infinite stars I would!
Cons are that more time could have been spent on the wash, conditioning and styling, but honestly I was so impressed with my new look, which made up for everything else :)

AVOID THIS SALON LIKE THE PLAQUE
I got the deal with groupon for 3 microdermabrasion. One my first appointment I was surprised how run down the place looked, although they were friendly enough and offered me tea or coffee, but kept me waiting 30 minutes for my appointment. Eventually I was taken in by Shavina in a partitioned room which was cold and quite small. During the facial Shavina couldn’t stop talking, but about her health and business problems which isn’t encouraging as a customer.
On my second appointment I got there to find that shavina was offsick. The poor hairdresser was on her own with a client. I had travelled over an hour, so I wasn’t pleased that I hadn’t got a call, but after showing my disappointment and the kindness of the lady who was having her hair dyed the hairdresser fitted me in for a quick 25min appointment which was ok under the circumstances.
Even she was disappointed and explained she had been trying to get hold of both owners, but had got no answer. she felt she was lumbered on her own to cope. I’m sure that’s not great for health and safety regulations.
On ringing for my third appointment I got Shavina on the phone I explained my experiences, but rather than pacify a unhappy customer she was rude, aggressive and defensive not giving me a chance to speak. her answer to the solution was for me not to bother coming and no refund was due. Unfortunately a refund was due as I hadn’t received what I paid for.
After speaking to groupon customer service they refunded me otherwise I may have taken the issue further.
Considering it’s Shavina’s own business she will learn from the negative comments by so many.

Booked in for a wax, as my usual place was booked out for two days, and was told cost would be £10, which is surprisingly cheap.
When I turned up, cost changed to £30, as I was desperate, I stayed, bad move.
The lady was really friendly but when I said it was hurting because she kept going over the same areas repeatedly, she said she wasn’t. Not being funny, but it is actually happening to me, before my eyes.
Result looked ok but was sore.
I will ensure to book my normal place in advance.