City Minicabs

This company is so unprofessional, I’m surprised they’re still in business. I ordered a cab 24 hours in advance to take me to the station where I was to continue to the airport. When no one turned up, I called the company (very expensive from my North American phone) and was told the driver was on the way. The dispatcher kept sounding like he didn’t know where the address was though it was easy to find on any Google map search. 15 minutes later, I called again, and was again told someone was on their way. After 20 minutes, I started walking with my luggage, trying to find a bus to the station (Tube was closed on Sunday afternoon). 30 minutes after the scheduled pick-​up, I got a call from the company saying the driver couldn’t make it and they were giving me a «courtesy call» to that effect. By then I was trying to find alternative transport, was late for the train, and almost missed the flight. Worst company ever!

Good taxi service in my opinion. They charge low fares in comparison with other taxi firms i have tried.