Conrad London St. James

Am here (again!) and not ashamed to say that this is still getting all 5 stars from me. I’m only passing through for 1 night on my layover to Denmark but am finding all kinds of reasons to applaud the staff for going the extra mile to make me feel welcome and well taken care of. Access from the Tube coming from Heathrow is easy (District line, St. James’s Park stop). I arrived at 12:30pm and guaranteed check in is not until 3. So, they did not have a room available to me but sent me to the Executive Lounge to grab a shower after my red eye flight and a stiff double espresso. The Exec Lounge Host carried my bags from the shower back to the bellman for safe keeping and I went out to explore the wonders of London. Upon returning at 6pm, my room was ready, they upgraded me to a large room, my bags had been delivered and placed in a nice unpacking spot for me. About as seamless as it gets. Upon inquiring of the Exec Lounge staff about the best way to get to the airport for a morning flight, no less than 2 knowledgable employees weighed in and gave me great advice. So different from standard hotel staff experiences that I am used to. Every single staff member I have run into here goes out of their way to ensure that whatever your issue/​question/​need is, they get you taken care of without invading your privacy or personal space. Well done Conrad London, well done! I see absolutely no need to ever stay anywhere else when I am in London.

Every single detail about the Conrad screams sophistication. Aside from the fact that its central location can’t be beat – with Buckingham Palace, St. James’s Park, Westminster Abbey, Houses of Parliament and Big Ben practically on the doorstep – it is one of the cleanest and modern hotels around. Its contemporary design satisfies the senses for the modern luxury traveler while blending into a historic 19^th century building where former Queen Anne’s chambers was located. St. James’s Park station across the street offers a convenient way to access the city. The concierge is one of the best I’ve ever experienced. Very friendly and helpful (seems like practically everyone in England is extraordinarily nice). Our room was amazingly comfortable and spacious. Free wifi, Nespresso machines in each room, afternoon tea in the lounge are just some of the things to enjoy while staying here. Small touches in the room itself such as the television façade, selection of fine teas, high-​end finishes and amenities earn the Conrad its 5-​star rating. I can’t say enough great things about it, so I’ll just say this: stay here!

I had the pleasure of staying at the Conrad while visiting London recently. This hotel is top notch, from the rooms, to the staff. to the super duper amazing complimentary breakfast. Like I’m literally obsessed with their breakfast and I would like someone to layout that spread for me everyday, especially all the fresh fruit. But I digress.
If you’re visiting London and you want to do some sightseeing, this hotel is in the perfect location. There is a tube station just across the street and a number of attractions are in walking distance, such as Buckingham Palace. With the Conrad serving as home base, we were able to see so many things during our short stay.
With our room, we also had access to the Executive Lounge which offers up it’s own breakfast service, nightly appetizers, and cocktails. It was nice to be able to come here after a busy day and relax a bit before we headed back to our room.
I would 100% recommend this place to anyone thinking of visiting London. If you do go here, can you bring me back the breakfast?

The Conrad is a gorgeous luxury hotel in a well connected part of London. There is a tube stop just across from the entrance and several bus lines nearby. The incredible service starts upon arrival, with dapper staff opening your car door for you.
The elegant lobby sets the tone, but it is a little on the small side and not a place you would like to linger and read a novel. The in-​house pub is a fun spot and it is patronized by more locals than tourists — a huge plus in a hotel bar.
Really enjoyed the the high tea with free flowing champagne! My friend and I had the whole place to ourselves.
The executive lounge is a delightful place to enjoy complimentary breakfast, snacks, and evening wine or prosecco.
I hope to have the luxury of returning to the Conrad again!!!

I love this hotel.
Steps from St James Park, Buckingham Palace, Green Park, Mayfair and all that has to offer, the thing that got me was the bed and how good your nights sleep is.
Its heaven.
The rooms? Quiet, well furnished, glass enclosed rain shower and soaking tub, this hotel is very well priced when considering its peers, quality and location. Literally across the street from the St James Tube station. We liked our first stay and nights sleep so much we came back two days later for a second night.
This is where I will stay in London from now on.

I stayed there about two month ago. Friendly concierge welcomed us. My husband and I booked King deluxe room. Bedding was decent and room was clean. I liked when it was rain while we stepped out for dinner. When we came back from dinner, they put mats by both side of our bed. I think that’s very thoughtful. Also, we had fish and chips at Blue Boar Bar. It was ok, but local draft beer (I forgot name) was good. We went to tea and the theme was Winter wonderland. I personally wanted to have Alice in wonderland, but it’s for Easter Sunday. ;(even though I wanted to have different theme, wonder wonderland was cute. Bottomless champagne recommended. My husband enjoyed it.

Good rooms here, great service nothing is too much trouble. The maid comes around in the evening offering a turn down service but unfortunately no chocolate on the pillow.
Big bath for a lovely long soak and a really good large shower with bose speakers in the ceiling. Standard mini bar but you do get free water each one still one sparkling.
Breakfast was really good. They can make you a fresh breakfast or you can choose from the hot and cold buffet. My boys loved the pastries and we given a box to take some home for later which was a lovely touch. You can have a free paper delivered in the morning and a wake up call if required.

Came here last Saturday for one night. The price was surprisingly good which was why we ended up here. Staff very welcoming upon our arrival and generally very helpful and friendly throughout our short stay. We were eligible for the executive lounge which was packed out at 630pm as par for the course. The food was nothing to write home about but the free alcohol was good. The member of staff on the door sorted us out with a dinner reservation nearby when we couldn’t get through on the main telephone line which was great.
The room was well appointed and spacious. The bathroom was clean and had all the free little items you would expect. The bed was comfortable.
Great place to stay and will definitely be back.

Autant le dire tout de suite: j’adore les hôtels. Déformation professionnelle peut-​être, boulimique des voyages sûrement, il se trouve que je les fréquente souvent. Ce qui fait que je suis bien placée pour en parler, et certainement pour les comparer.
Londres est un marché bien spécifique. Hors de prix pour sûr et, de façon générale, d’assez mauvaise qualité. En d’autres termes, on paie souvent cher et vilain pour un petit hôtel 3 étoiles qui n’est en fin de compte pas bien entretenu (les draps qui n’ont pas l’air d’être changés par exemple) et qui vieilli mal (les tentures effilochées et j’en passé).
A chacun d’en tirer son parti. En ce qui me concerne, j’ai clairement choisi mon camp. Puisqu’il me faudra payer cher de toute façon, autant payer un petit rab de supplément et être sûre d’être bien logée. Du coup, lors d’un weekend retrouvailles entre vieux besties, j’ai fait chauffer ma visa.
Le Conrad est un peu à l’écart des hôtels de Charing Cross et environ, mais à mi-​chemin parfait vers Kensington — où vous me trouverez de toute façon la plupart du temps :) Juste à côté de St-​James Park, il est assez petit, coincé entre deux buildings près de New Scotland Yard. Mais les chambres sont top. Moelleuses, confortables (du peignoir aux pantoufles), ultra modernes (l’écran plat caché derrière une vitre en plexi, le système Bose dans la salle de bain pour entendre la radio lancée depuis la chambre voisine, le dock Ipod, et j’en passé) et joliment décorées. Cherry on top — elles sont assez grandes pour Londres.
Le reste de l’hôtel est également canon et correspond bien aux standards que l’on est en droit d’exiger de ce type d’établissement. Le service est aux petits oignons et le personnel est bien rodé. Tout sent bon, tout est propre, l’hôtel est une halte parfaite entre une expo à la Saatchi gallery et un verre à Barbican. On y retourne quand?

One of my favorite hotels ever.
Check in: flawless, super friendly. No wait. Delicious little treats at the check in counter — the raspberry ones are my favorite. Answered all my questions like:
— Do you have US adapters? No need, the desks in the rooms already come with a built in US chargers, as well as EU chargers. They also have USB outlets. Genius.
Executive Lounge: the food selection is nice, but not as wide spread as the Conrad Dubai. Still very nice.
Location: right across from St James stop on the Circle and green (district?) line. I walked everywhere and it was great — to the park, to Westminster, London Eye, Churchill War Rooms, Leicester (theatre)/Chinatown (1 mile). It is a great location.
Breakfast at the Restaurant: good spread and most of the basics for a European restaurant: lox, cheeses, pastries, eggs, waffles, bacon/​ham, sausage, cereal, fruit. I wish they had some oatmeal (but it was on the menu). The restaurant staff are so top notch and professional.
Bed & Linens: soooo luxorious. Extremely silky and smooth. The pillows are down and large. You will not want to leave the bed
Bath & Linens: HUGE bath towels. The rain shower is the best I’ve ever seen. The bathrooms are clean. IE — no mold, no hair, no stained grout (you know when you’ve been to other high end hotels, and at first glance everything looks clean and nice… but then you see a hair, or mold… not at the Conrad).
Bath Amenities: Molton Brown — the lotion is a bit strong smelling for me, but Molton Brown!
Other pros: fast elevators, soft slippers (not just basic ones), TV that swivels.
Some very minor drawbacks: the TV requires a few clicks before you can actually get to a channel (slightly annoying). There was no Conrad animal, like at the Conrad Dubai I got a stuffed camel, at the Conrad Singapore I got a rubber ducky. Starting a collection! You will hear some rumbling because the tube is right there (I assume it was the tube and not a ghost). If you need complete silence, you will not find it anywhere in London.

The location of this hotel is perfect (located next to St. James Park). The rooms are beautiful stocked with top notch amenities (Molton Brown). The hotel also has an Exec lounge which offers drinks and afternoon hors d’oeuvres. The breaksfast was fantastic offering a full array of goodies including menu items. Overall the stay was great notably the service by Rosamarie at the front desk. She was very pleasant and very welcoming upon our arrival. She happened to notice I fell in love with the candies on the table. To our surprise she had a special bag sent to the room with a note attached welcoming us. Now that is First Class!

The ever-​changing themed menus at the Conrad St James caught our eye and we knew that we wanted to put their Summer in the City menu through its paces. Afternoon tea is served in Emmeline’s, a spacious well-​lit area just off from the hotels lobby where a harpist plays soft tinkly music throughout your visit. Despite it being very busy the area never felt crowded and in fact it was very private.
We ordered our teas which took a little while to come but thankfully they weren’t quite as tardy with the champagne! Unlimited chilled Mumm champagne was included in the price of our tea and the staff made sure that our glasses were never anywhere near empty.
As you may have figured out the theme for the tea was Summertime and the savouries captured this perfectly. A tiny BBQ chicken and coleslaw wrap, a shotglass of prawn cocktail, smoked salmon on rye bread and egg mayonnaise in a brioche bun. There were too different kinds of scone; plain and pineapple and while I might have been a bit cautious at first I found the pineapple ones to be truly delicious! The addition of lime curd to the usual selection of cream and jam didn’t hurt either.
As usual though it was the sweet selection that stole the show! The piña colada jelly mocktail was absolutely delightful and very fruity. The passionfruit and coconut bounty cake was the perfect blend of the two flavours (I’m not a fan of coconut so was afraid that it would be overpowering) while the mint and mojito flavoured macaron was baked to perfection. The only thing I wasn’t too keen on was the one I was most excited for, the chocolate mousse mini cream cones. Don’t get me wrong they were absolutely delicious but after the light fruity flavours of the rest of the treats the chocolate seemed heavy and out-​of-​place.
It was a lovely relaxing enviroment and despite the 90 minute time limit it never felt like we were being rushed in fact the topped up our glasses one last time just before presenting us with the bill which we couldn’t actually finish we were already so full of bubbles!

Beautiful hotel, really interesting afternoon teas! We came for the Summer in the City afternoon tea and it was really good, our waiter Ian was particularly helpful and we had a wonderful afternoon making the most of the unlimited champagne. Would return for their other themed afternoon teas if for no other reason.

I came here with my mom for afternoon tea while on vacation in London. We’re from Los Angeles and we’ve been staying at the Reuben’s hotel and decided to come here for tea. It was great! We had the Silver Needle tea (white tea with Jasmine) and it was so delicious my mom and I finished 2 full pots! The food was delicious and pricing was reasonable, compared to many other places. Needless to say, next time I come back to London, I’m coming here for tea!

Amazing! (Ah can you write one word reviews? What no!) So this may be slightly influenced by the free flowing Mumm champagne (only 7.5 glasses, that’s normal right?).
We arrived slightly early the staff escorted us to a table and seared us then and our server Ian was fantastic, he was light hearted and friendly joking that he didn’t have a watch and brought us our first glass of champagne. I was impressed to see that the free flowing champagne was actual champagne — Mumm. He presented us with the menu which had the food on on it as well as a selection of teas.
I opted for silver needles tea and my husband geinmacha. Before I knew it champagne was flowing into our glasses. The sandwiches and cakes then came out onto our stand this was followed by what looked like a little garden, with carrot cake in mini plant pots, macaroons as roses, shortbread and chocolate cakes one with a bee on it.
The whole afternoon was fantastic I would definitely go back.

My friend and I booked Alice in Wonderland afternoon tea for Easter Monday using a 241 through Emerald Street and so were quite chuffed that we would both be getting it for £35 all in and were also impressed it was so easy to book for a bank holiday
On arrival hotel looked very nice from outside, very close to tube and 5 min walk from St James Park. Reception was also very modern, nicely furnished and we were greeted warmly
We were 30 mins early and they were still setting up so said we could wait in bar or come back later which was a bit odd. We just sat down on a sofa though which seemed ok and a waitress offered to get us drinks
They started seating other early birds so we asked to be seated. They showed us to our seats and took our coats.
One end of the room is quite dark whereas the other has natural light coming in from ceiling so we asked to move nearer which they did but it did seem like hassle for them
They offered us champagne which we said no to as we didn’t think it was included and asked to look at cocktails which again was questioned as it would have to come from the bar in a different room. On the menu was prosecco so we decided to go for a glass of that (bit cheaper) however the waiter told us they didn’t serve prosecco (it was on the bar menu…) and a glass of champagne was included in the price of afternoon tea so we just went with that… Who says no to free champagne? However as he poured he did go in to a long explanation on the difference of champagne prosecco sparkling wine and how they only serve champagne as it is perceived to be of better quality… Quite patronising!
They then took our tea order. Quite a big menu but they had run out of a few which was a shame. Both teas were nice; I had jasmine white tea and friend had a green tea
Next came savouries; the pâté was nice however finger sandwich fillings were a bit bland and just plain bread. For a themed tea and a good hotel I really expect to see something a bit more exciting than children’s finger sandwiches
Scones were also brought out and were warm and delish! Clotted cream and strawberry jam were good however the best bit was the grapefruit curd which was just amazing
Each got 2 scones, one of them looked a little overdone we questioned but again waiter said it looked fine to him
They cleared once we had eaten and then left a good amount of time before sweets as we were already stuffed
Presented beautifully and most of them were really tasty except for chocolate chequer board cake which had a weird packet tasting custard in it. Also strawberry Victoria sponge was a little dry.
Highlights were the elderflower macaroon and the earl grey panacotta with eat me gingerbread tag. Really enjoyed all our sweets! And so much of it! Also as my birthday they brought out a lovely chocolate mousse with happy birthday piped on — really nice and super tasty!
We then were brought the bill (without asking but we had been there a while) and had been charged £30 each for the tea. We questioned and explained when we had booked we had a 241. They said no problem, amended and brought back to the table with no explanation. When we looked we had then been charged £35 for both teas and £27 for 2 glasses of champagne. We obviously asked about this as the waiter had said it was included. His explanation was that he hadn’t known we had 241 and they were two separate deals. Fine but we had said on booking we had a 241, weren’t aware there was another deal and had been told it was free. He was quite rude and acted like it was our fault. Then offered to take off £7 service as a compromise… Er no
Sooo in all fairness we did get the tea and champagne for £40 with service which is amazing and we had a great afternoon catching up
The tea itself is 4* (I’ve had better afternoon teas) but the waiter was so rude through the whole thing I’m rating it 3*!

I didn’t know of the Conrad St James until Bookatable advertised an Alice in Wonderland Tea. From the moment my friend and I arrived, the staff went out of their way to make sure we were attended to. We were seated in the main parlor where a harpist played beautiful tunes throughout the afternoon. The parlor was like the tea — elegant and classy. We started with a nice glass of champagne and then had some scones and sandwiches with our tea. And then, just when you thought you couldn’t possibly indulge anymore, appear the cakes. This was the part of the tea with an Alice in Wonderland theme, with the tags in the form of biscuits, which read «Eat Me», some macaroons to represent the Mad Hatter party, etc. It was a divine experience and I highly recommend it!

A beautiful hotel in an excellent location. Modern but classic décor. Comfortable rooms, an interesting layout – probably a full remodel of some older building. The staff is friendly and helpful. The doormen in particular and very knowledgable about the area and full of cheer. My only complaint is that check in was very slow, despite checking in online and just requiring a key, and checkout was even worse.

Had the champagne afternoon tea here. It was amazing.
Food was good and different (sweet is savoury savoury is sweet) so it’s the reverse of how it looks. Which is fun! Thought it might be a gimmick but I liked it!
The waiter was a real gent, lovely bloke and he kept on bringing the champagne, which is kind of what you want with unlimited champagne. I was worried there would only be a couple of glasses. My worries were misplaced.
All in all, it’s a good afternoon! Took several hours, was stuffed by the end, and tipsy. The price however was extremely reasonable.
If you’re looking for something to do on a lazy afternoon I highly recommend it.

Luxury hotel in perfect location in London.
Every experience in this hotel was wonderful. The staff and concierge were perfectly helpful without being pushy. The hotel room exuded relaxation and luxury, while also having many business conveniences such as charging stations and TV hookups for the computer to TV. The bathroom with separate tub, shower room and toilet room was a special treat where I enjoyed the Molton Brown toiletries.
It is an expensive hotel (and I headed out for most meals), but having found a good rate for my stay I thoroughly enjoyed the experience and look forward to the chance to stay again.

They would have gotten five stars if they had been better at communicating their name change from «InterContinental» to «Conrad.»
We landed at almost 1 am and took a car service to the hotel. This is where the trouble began, we couldnt find it! The car kept circling the blocks where the hotel was supposed to be and finally we ran into an unmarked building that kind of looked like it could be a hotel. It was — they had taken the sign down that day because they were changing the name to Conrad and failed to inform their guests who had reservations that night. This made a exhausted stressful night way more stressful. The very next day there was a sign up saying «Conrad.»
Otherwise the hotel was lovely. Beautiful rooms and all the amenities you could wish for. Extremely comfortable. The best part was the location, walking distance from everything touristy. Even the service other than that initial miscommunication was great, in the middle of the night they immediately brought up bandaids and other first aid stuff to help us with an injury from the beach the day before.
There were other kinks with the brand switch including that the phone did not work to call the front desk. They just had us dial the full number and did not charge us for any calls. Great hotel. I would come back.