Clulow by name, Clueless by nature. My wife is now going to sue Clueless after a fiasco in attempting to get a pair of varifocals. About £2000 for best lenses and top frames. First pair led to headaches, even after repeated time consuming fittings. A replacement pair was the same and she was told the frames(that they recommended) were ‘too light’ and ‘unstable’. They couldn’t recommend an alternative as none of their frames had the necessary adjustment as it was ‘out of fashion’. Then at another optician where she had no problems the prescription was significantly different. Promised a refund, but then didn’t deliver. Hopefully we’ll get satisfaction in court. Posture as a high end option, but all style over substance.