Gymophobics

Positives
— Cost /​atmosphere: cheap and very non intimidating which if you’re not a «gym bunny» is a major plus. Whatever your age /​fitness, there will always be someone older /​bigger than you.
— Staff: friendly and helpful if you ask, (but I get the distinct impression they are not treated very well)
Negatives
— Equipment: it breaks down regularly and takes weeks, if not months, to fix. The treadmills are seen as being an «extra» (although are used as part of the initial sale) so somehow don’t count… There are 3, one for walking only as it kept breaking down if anyone ran on it, and of the remaining 2, one is always broken. But then as one of the instructors said, «they are only meant for home use — if this was a proper gym (and I quote) they’d be a lot more expensive». The cross trainer disappeared one day and never returned. When I asked I was just told that no one used it anyway (I said I did and was told well you were the only one then!). Two vibroplates, which you have to pay extra for, one of which does not work properly anymore.
— Classes: (which again cost extra although to be fair on £2 or so) e. g Zumba. These are held in a tiny space, big enough for 6 absolute max — last time I saw there were 14 people in it (kerching!) The timetable for classes is a rough guide. Having gone for Pilates and it never happening I asked at the desk and was told they couldn’t change the board as couldn’t find any chalk!
— Induction: during your induction you are assured that if you stop going they will know and so, to help motivate and support you coming back they’ll call… They don’t. They do however when your membership is coming up for renewal. Boy do they. And if like me you say initially you’ve not decided and then no, you don’t get asked why. But at least the calls stop. Not surprised though — twice I filled out comment cards but on neither occasion did I get so much as an acknowledgement.
If you have zero fitness, or are new to the area and want to meet people, go for it. Otherwise look elsewhere

don’t waste your money and don’t get dragged into a 12 month contract that you can’t get out of even if you stop going they will still take your money no proper induction, they don’t take any notice of you when you are there or check whether you are using the equipment properly google «gymphobics complaints «it will tell you all you need to know

I had a membership with them a year ago. Was so disappointed. The worst gym I ever attended, dirty, cups from coffee, human nails on a carpets. Staff plays very loud music, everyone does what they want. Half of machines wasn’t working so was defiantly creating a queues, and most important thing, shower wasnt working for months!!! 2 out of 2 showers was out of order!!! How did u imagine yourself going home after gym without taking a shower?! If u do, I don’t!