Homebase

I was in Homebase ( Finchley Road ) and the service was exceptional by a man called Selg who works there , he gave me so much time , advice and expertise was so so helpful , 5 stars for him !

We had to return something bought online which was not suitable and find some new kitchen tiles. The service is exceptional, it was quick and friendly, to return our goods. As we waited at the Customer Service Desk, for our turn, the check out girl called us over as she said she can do returns too! What a good service.
We noted there were an array of everything you would want for the home, not just DIY stuff, and there was a whole section of Christmas goodies too. Everywhere you turn there were friendly and helpful staff to answer your queries.
It is free to park for 1 hour for shopping at Homebase and 2 hours at Sainsbury’s, at the same car park. Just get the parking slip stamped at check out.

As far as hardware stores go this one is great! Is this the biggest, no and I am sure they also don’t have everything. They do however have the basics…
The reason for me marking them down is… There plumbing section is VERY basic. There is also very few staff member who can assist when you need help.

It’s good for what it is and it’s quite big. We bought our 2011 Christmas tree here as the Hampstead Garden Centre has been closed down (due to greedy landowners). It actually was reasonably priced and lasted so gotta give them good marks for that. We’ve also had to have some boards cut and they were quick and measured perfectly.

A fast food hardware store. Everything is prepackaged and so you can’t buy only 4 screws or a single sheet of sandpaper. V wasteful!

My first visit here was preempted by a last minute Xmas tree bartering incident. You see, I moved to London so close to Christmas and was spending the holiday away from family for the first time in my life… so my heightened need of finding normalcy at any cost (or travel time) brought me here in search of ornaments. Any. Ornaments.
Of course, they were completely out of stock of most Christmas related items and what they did have were broken shards of ornaments that would only fit on a Charlie Brown tree, but all that Homebase was missing from a large American store was the smell of popcorn wafting down the aisles. And hey, though I went home ornamentless, I did find a pretty stellar tree stand, so there’s a positive.
Since then, Homebase has done me well. I’m often in need of some strange party supply: meshed fairy lights, spray paint, Duct tape, a megaphone, bleach, I could go on… and though as Rob points out, many times the basics are about as good quality as the previously mentioned ornaments, it does the trick in a pinch. Plus it’s just like home — burbalicious and all.

I made a dreary mistake in previously buying a futon for all of my expected «out-​of-​towners» to sit and sleep on… they never came. I was left with a very uncomfortable to sit on futon. I was in desperate need of a new corner sofa. After checking several of the big stores online, I saw a couple that fit the bill and headed here to Homebase to see which colour I wanted and which was most comfortable.
After some very friendly help from one of the customer service agents, I had found my new comfort spot. A nice sofa with attached chaise lounge now resides in my living room. The couch was delivered to my flat within 8 days and only cost £6!!! The delivery guys were even nice enough to haul it up a set of stairs for me.
What I didn’t know is that Homebase is part of Argos, which really surprised me, as I had a great experience with Homebase where I have not had such the pleasure with Argos. Will definitely come back for future home needs.

How is this place not out of business yet? Is competition that lacking in Hampstead/​West Hampstead? Continuously out of stock of the basics, this place limps by only by virtue of having a large store and some chance of finding a way to work around what they’re missing. Lousy all around. If you have a car, drive up to B&Q in Cricklewood.

Homebase is conveniently located behind the O2 Centre on Finchley Road. It sells everything you could want for the home, from plants to furniture and kitchens. The staff are knowledgeable most of the time and quite helpful. There discount days are also really great and should be taken advantage of, particularly if you are planning any sort of DIY. Homebase also sell great Christmas trees so it is worth checking those out this December, staff are also helpful with getting it put into the car, which is always a bonus as you do not want to be doing in your back!