Homebase

Well I have visited this particular store on several occasions. I do my best not to as I find, from previous experiences it to be a poor store. Granted it has got better over the years. I put this down to the turn over of staff. In years gone by there have been some poor staff members in this particular store, the staff there are much better now.
That aside it is a typical diy store, not as good as some of the others which are out there, and I do mean that some of the smaller ones in the area are better but you can’t beat the hours that this one is open.
The ranges on offer are not as vast as the bigger diy stores out three but you just about get by and if they don’t have what you want you simply have to go to the bigger ones a bit further out.
The car park is not the biggest and the road, especially on the weekends, is very tight with traffic so a bit of patience is often needed. If you are to late for the good smaller diy stores and you are not to desperate for whatever it is you are after might I suggest you wait until the next day when other options are available!

Smaller version of some of the Homebase stores I’ve been to and actually can be a challenge to find all that you want.
Stay away on a bank holiday is my top tip!!! Although they do have reasonable parking you can barely get in on the typical British bank holiday pastime of DIY shopping.
Staffing can be a little bit of a challenge. I’d like to have people looking out for lost souls to help in these types of places but you don’t get this here.
OK place to pop by if you need somewhere close but, if you can, probably better places to go for DIY help and options.

Oh I wish I could run this place for a week! It really needs new management processes and a kick in the behind.
The place itself is quite large and it does have a lot of stock. The garden centre part is pretty extensive and I have mostly found whatever I needed there.
The staff are friendly, but totally lacking in any leadership. I have seen three guys standing chatting while there have been huge queues at the one open till. Granted, when I spoke to them, they jumped on tills and started to clear the mass of customers waiting to pay, but I cannot believe that it takes direction from their customers to deliver decent service.