Jackson’s Framing

Run by a deeply unpleasant woman named Claire. Extremely rude, offensive and seems to think smaller projects are beneath her. I went to her despite some negative reviews of her on Google but since I was in the area, I decided to get a quote. She started by loftily claiming they do only ‘classy’ frames when in truth there wasn’t much of a selection aside from black, white and grey and some ornate. Then came mounting boards which were also available only in these 3 colour tones. I knew by then she was not only very limited in range and choice, she was also seriously lacking in good nature and customer skills. I decided however to give her the benefit of the doubt — I value eccentricity in craftsmen but she was something else — as I needed mine framed quite urgently. I finally left taking my custom elsewhere after she told me she was running out of patience with my ‘stupid’ questions and that she’s not inclined to explain further about the various types of framing methods because it was ‘beyond me’. I kept my cool and walked out after calmly telling her I find her very rude and had made genuine efforts to remain polite and friendly in spite of her behaviour. To retaliate any further in response to some of the boorish comments she’s made would’ve lowered me to her stoop. A person so sadly repugnant in personality and behaviour, a Rottweiler with rabies would’ve elicited less aversion and more empathy from me. Avoid at all cost.

This was a brilliant, professional service and the frames really set off the artwork. Highly recommended.