Kwik Fit

I went to this Kwik fit recently because I wanted my breaks to be checked out. I went in waited for 5 minutes before being seen by a very sweaty man who was very impatient with me! I thought ok. fair enough, this is a busy man. But I am a customer after all. I asked him ho much it would cost for them to have a look at my brakes. Not to do any work but to give me an idea what was wrong and a quote. His reply was bring it in on Tuesday and we will have a look and he walked off! I was speechless. I am a young female and I didn’t know if he thought I was completely helpless or if this is just how their normal service is! Needless to say I did not go back. I could imagine taking my car in and them ripping it apart and charging me £300 to put it back together again! I was really disappointed as the adverts make Kwik Fit come across as very friendly and down to earth. I understand this man was busy but what ever happened to common manners?