London Fashion Workrooms

I had a suit altered here. The alterations seem to be of reasonable quality; however I would recommend you have a very clear idea of what you want before you arrive. Also don’t expect much in the way of customer service as this is more of a workroom than a customer facing shop. The tailor did a rapid and haphazard job in measuring, forcing me to return to get the alterations redone. Ultimately I was forced to use another tailor to get the alterations done correctly.

I had to get two suits altered as I’ve lost some weight and needed the the jacket taken in, sleeves slimmed and trouser legs taken in. The quality of the alterations were good — there’s not an issue with the workmanship. The issue I have is around the service!
Firstly the main person I was dealing with, who appeared to be the manager and/​or owner, was very rude and abrupt to his own staff in the way he was speaking to them. But the main issue I had is the tailor that came out to measure me up didn’t provide any guidance on what the suit should be altered to. What I mean by this is I said I wanted my suit to be more of a euro/​slim fit rather than a boxy American style suit. These two suits were already bespoke suits and I didn’t want to lose the cut of the suit due to the alterations. The tailor didn’t have a clue and he appeared like he was very much in a rush — kept trying to hurry me up in the fitting!
1 star for service, but gave it 2 stars as the workmanship of the alterations is good and suits look fine. I have another suit I want to alter but I’ll be going to another tailor — just left there with a bad taste in my mouth.

I had two pairs of trousers shortened.
When I got there I though: This is a good place, looks professional. All people who work there are relatively young and seem to have a good attitude towards their work.
The service is great. It took them 1 week to do the job, which is relatively long, but to me it doesnt matter really, because I am not in a rush.
In the end the trousers were ready 5 hrs late, which also doesnt matter to me, but they decided to give me a £7 discount on a £47 bill. Not necessary, but they insisted.
Seems like it is important to them to keep their customers, which is always a good sign.
As for the quality of work: I am very please with the trousers.

Great experience. Had a jacket and trousers repaired. Cost was very reasonable, turnaround time was fast, and they looked perfect in the end. Service was friendly and professional. Recommend.

Well, a couple of years on and my love affair with London Fashion Workrooms is still going strong. We’re past the honeymoon period, sure, but it’s true love with hard work on both sides. I do all the shopping and they do all the altering. We both make an effort to keep our relationship strong, you know?
Anyway, the refurbishments are finished and there is a proper changing room and pinning area now. It’s a comfortable and private space to consult your tailor. Love it. You still have to ring the bell and wait for someone to come collect you, so be patient!
Have taken several coats in to be altered, having the sides taken in and the sleeves shortened, and have been very happy with the result.
Great customer services as well. I needed one of the jackets done before a trip home to the states and when I came to pick it up, they hadn’t finished it (I know, despair!). When I told them that I was flying out the next day and could not come back the next day, they asked what time I was leaving for the airport and had it delivered to my flat in Fulham via scooter an hour before I had to head out. Brilliant! Sure, it should have been done when they said it would be, but I didn’t even have to ask (apparently looking crestfallen is enough) for them to make it up to me – let alone in such scooter style. And that linen jacket was done perfectly. It went from sitting in the back of my closet to being my go-​to summer jacket. In fact, DYING to wear it again, so come on, summer!
Only time I’ve ever had reason to complain. and they saved the day. So all in all, LFW and I are in it for the long haul.