Metropolitan

I went to London for my birthday and I figured it’s my birthday– I want the best of the best! Well the Metropolitan was the most luxurious hotel I’ve ever stayed in. How luxurious? I now scoff at hotels that don’t have heated floors in the bathroom. Check in was fine, I was even escorted up to my room and shown the room and all of its… Advanced technological glory!
As far as luxury and service the hotel gets five stars. There were a few things I wasn’t that fond of – like the food (room service) but that couldn’t take a star away. The location wasn’t what I expected. As I had never been to London I had no clue about what kind of neighborhood Mayfair was; all I knew was that it’s the nicest neighborhood. A bit too stuffy for me though and I generally don’t mind stuffy because it usually comes with the territory. That said, if that lifestyle is what you’re accustomed to, you’ll be fine but if you’re a somewhat average person that’s fussy about hotels and likes to be comfortable (like me) you MAY feel a bit out of place.
Would I stay there again? Absolutely but not alone! I think distractions are necessary. Bravo Metropolitan. You put many other hotels to shame!

I can’t say this very often but Everything was perfect our entire stay. Newley remodeled — staff was knowledgeable and friendly. Lobby bar has great selection and there is even a Nobu restaurant in the building to top it off.

Fantastic hotel in an exceptional location. Rooms have clean lines, lovely lighting and modern fixtures. And the beds are super comfortable. Staff is helpful and courteous too.
My only suggestion is to avoid an «01» room. I was in 601 and it is next to a service elevator. There was a constant flow of sounds similar to dragging a chair across a wood floor. The staff probably would have moved me but I had unpacked my two weeks worth of items and thought I could ignore the noise.
On an up note, Nobu is in the hotel and tremendous. I sat at the sushi bar and loved watching the chefs create beautiful plates.
Lastly, the spa is really nice. Cozy robes and strong masseuses. I slept so well the night after my massage that it was a great help getting rid of jet lag.

Not super impressed with this boutique hotel. We had requested a non-​smoking room, but sure enough, when we checked in and got up to the room, it was a smoking room that smelled so gross. It was a hassle to try to get another room on another floor. Rooms are pretty standard, and are actually pretty large for a euro hotel. The hotel does have a great location and the restaurant Nobu is connected to this hotel if you like sushi.

I stayed earlier this week. I found the service to be very friendly and genuinely helpful. There are a number of interesting places to eat and imbibe in the nearby Sheperd Market. My room had a nice view of the park, was very clean, excellent bathroom, bed and wi-​fi. The décor is mid century modern. That can either seem stylish or dated, depending on your point of view.

It is a boutique hotel in a good location. When we arrived, the doorman kept asking if we were sure we had booking in this hotel which was strange. We travelled from san francisco to London with our travel clothes and maybe we didn’t look like someone could afford this hotel?
Anyway, it didn’t really bother me. It bothered me was the loud noise every morning from outside the window. It seemed the hotel used a special moving equipment to move stuffs from the ground floor to the roof. During traveling, we usually don’t wake up very early because we are on vacation. However this loud noise woke us up every morning at 9−10am.
We didn’t eat breakfast in this hotel. We read some reviews regarding the breakfast in the nearby 5 star hotels and decided to try the breakfast in those hotels.
Overall it was just an Ok stay. When we walked around the area, I saw several hotels might be better choices in the future if I visit London again.

Horrible WiFi. Business center very small and stuffy. Reasonably good gym. Staff and concierge is very attentive.

Great location, excellent service. Room was a very nice size, bathroom is fantastic. Nice ceiling rain shower. Room service was timely and delicious. Internet worked well. Nice oil burners giving a wonderful scent in lobby and hallways. I purchased some to bring home. I’ll be back next time.

One of the higher end hotels in London directly across from Hyde Park. Which gives an amazing scenery if you can see it from your bedroom. The windows in the hotel rooms are extremely large and are almost the size of the wall.
The service was very attentive and always friendly.
I didn’t really know how to get around when I had been there so I decided to stay on the same sidewalk so I knew how to get back (lol) I ended up in the beautiful Piccadilly Circus within minutes. Lights so bright everywhere, shops, and restaurants galore.
Highly recommend! It’s convenient to many places and staff warmly welcomes you.

My favorite thing about this place is the service and the food. I travel on business — to the point that there is rarely something that stands out in a hotel.
The Como Shambala healthy alternative menu is outstanding. I ordered the egg white fritatta and spiced salmon, asian broth with shitake mushrooms and all were very, very good. It is really difficult to find healthy alternatives that have flavor.
The location is good for getting around, not far from Paddington Station.
Mini bar in room, renovated bath which was fantastic– awesome water pressure !! Which actually made up for the fact I had a very small room, horrible view and very old carpet !! Maybe this room wasn’t finished? Down pillows, which I love and a very firm bed which I don’t love but you might. Bottle water delivered at turn down service time.
Gym has plenty of machines, yoga available and a spa !
I wouldn’t hesitate to return.

Great room, great service, and I would very happily stay here again. One of the best hotels I’ve had a chance to stay in in London.

Nice hotel, but AMAZINGLY helpful stay. Internet was a bit wonky but I’d recommend the place.

This hotel has cheaper rooms (still expensive) and you will end up with beautiful full length windows, highlighting the the beauty of the building’s air-​conditioning units. So if you are going to stay here, you really need to cough up for the better rooms or it just isn’t worth the price.
We had a lovely view overlooking Hyde park. The greenery was so rich it filled the room through the floor to ceiling windows which spanned the length of the generous room.
We had a California king sized bed (which was a bit hard) a huge sectional sofa, nice flatscreen and the bathroom, although smallish, was very well done. The toiletries were also really nice. We didn’t even need to buy any of our own.
The service was excellent. The staff remembered our names, and when we had returned for the evening, they remembered where we went or what show we went to see and asked us about it. That is taking customer service to the next level.
The evening turn down service is also really nice.
The hotel is in a great location but having said that, there was always a homeless person sitting out the front begging.
We were able to walk everywhere we needed and of course transport is on the doorstep too.
The staff also sent up some complimentary champers and a cake for our anniversary.
We really enjoyed our stay.

It was cold and dreary most of the time I was in London this time so the clean white and wood interior of the Metropolitan felt like a welcome refuge. I spent much of my time inside the room working and never really got cabin fever.
The hotel certainly would have earned four stars if they hadn’t given me such a crappy view for a room (and the lobby looked empty so don’t tell me everything else was booked). Yes, I’m using Unilocal to be vindictive. That’s part of the charm of the site.
I liked the low bed with the great microsuede comforter. I liked the tall windows (despite the crappy view). And the shower had great water pressure — a real treat in the UK. The service was fantastic and the location pretty damn good. I’d go back but demand a better room.