NatWest

Not very friendly and found that they are very pushy when it comes to insurance and their other products.

Nice brightly lit modern branch. Plenty of cash machines & helpful staff

There’s not an awful lot of praise for banks these days, which is quite understandable, but, much as it may go against the grain, I have to hand some out after my visit to this branch recently. I had a tricky situation that meant my account could go overdrawn beyond my already agreed limit. I wasn’t sure whether I would need to use it but popped in to see what could be done if I did (I didn’t want to end up in a situation where I was paying good money after bad to pay for exorbitant unagreed overdraught fees as you would have heard of if you had seen the recent TV series, Rip Off Britain! Don’t know if these apply at the NW but wasn’t taking the risk) Anyway, back to the case in hand.
The lady on reception was incredibly helpful, taking down my details and then hanging around outsite the Advisors’ booths waiting to jump straight in when an Advisor became free. The guy who dealt with me was equally helpful and efficient and quickly sorted out my problem, with minimum fuss and, what’s more, minimum cost.
This is just one small pat-​on-​the-​back for man, but a giant pat-​on-​the-​back for mankind’s banks!!! Thanks.

This staff at this branch are helpful, especially at the customer services counter. They have a couple of interview rooms available to discuss private banking business if necessary. I quite like the fact that I do not usually have to wait very long to be served either.
The branch is a short walk from the public car park behind– which I think belongs to Morrisons.

Although I haven’t been a NatWest customer since about 1975, I had to accompany a client in here to sort out his accounts after almost three years in varous hospitals and units.
The staff were extremely helpful and sorted everything out in a very short time, with no fuss.
For a Saturday, this came as a very welcome surprise.
I noted that they have two ATM’s outside the branch, but also two inside — one for withdrawals only and one for both deposits and withdrawals. Quite efficient, I think.