Oriental Pearl

had a couple of takeaways from here. food was okay. delivery was quite slow.

In a market as competitive as the «Friday Night, Can’t Be Bothered To Cook» one, you have to make sure your product is excellent. First time, every time. And your service needs to be spot on.
Well… the beef with ginger and spring onion was good. And the noodles are good. The rice was OK, and the seaweed and prawn toast was fine.
Which makes it all the more disappointing that the chicken in the thai curry was only half-​cooked though — still pink in the middle. When we phoned up to query this, the restaurant offered a replacement — fair enough — but it took most of an hour to deliver in the first place. Did they expect us to wait another hour to have dinner, by which time everything else would be stone cold?
So we asked for a refund — just of the chicken. It’s not hard: put the money back on the card we paid on. But no-​one seemed to be able to make that call or know how — it’s not difficult. They suggested they’d look into it and call back. So on a second call, I was told that I should have asked for the chicken «well done»… Well, I’ve got news for you: it’s chicken. It comes as ‘cooked’ or ‘not cooked’, it’s not ‘rare’ or ‘well done’.
Think we’ll go back to the White Swan next time. Every time.