Pimlico Plumbers

In a word, excellent. Pricey, but excellent.
Called them for help on a malfunctioning dishwasher early on a Saturday morning. The very friendly chap on the phone promised a plumber between 8am and 9am but advised that, if it was a fault in the machine, we’d need a technical engineer to fix that. We agreed to have one of each come around, with the engineer set for 11am to 2pm… so we would have time to cancel if the plumber sorted it out.
At 0800 sharp Ben G. from Pimlico was at the door, by 0810 he’d determined the H2O supply was OK and we’d need a specialist for the washer. Since he had 50 mins left of the hour he was happy to check on the boiler and water heater and fixed some small nits on that. Some cement and stuff fixed a badly sealed exhaust thingy, and Ben cleaned up like a pro. Took 2 minutes with vacuum cleaner and we’d never know there’d been work done.
At 11:32 I received a call from Pimlico HQ advising the engineer was on the way and should be here within the hour. 10 minutes later, Steve P. announced his presence and proceeded to give the washer a thorough checkup. As it turns out, the motor is no more. To quote Monty Python, it’s an ex-​motor. Steve advised it would not stand resuscitation, and I decided to spring for a new machine. Pimlico sourced and ordered so we’ll have a new washer ready for when we return from vacation.
Pimlico Plumbers are not cheap, I agree with the other reviewers, but worth every cent (pence?). Of course it was a ‘lucky strike’ that I needed a new washing machine and they could source it, but why not? Both Ben and Steve are clearly exceptionally qualified professionals and I’ll take a pro over a ‘handyman’ any day. Could I have saved a few coins on sourcing the washer somewhere else and finding someone to do the work? Probably, but what price peace of mind?
I hope you never need a plumber but, if you’re in London and find yourself in need, call these guys. They’re punctual, good at their job, friendly, work clean and efficiently and don’t waste time.

They are expensive I will grant you but they do a good job. And it’s hard to get a trustworthy plumber isn’t it? So, better the devil you know I say.

I was frightened to use them as the price list on their website is rather scary. I used them after phoning a fair few other local companies trying to find someone but getting nowhere.
I was at work and needed them to move some gas pipes while the kitchen fitters were in. I called them and amazingly they turned up within a couple hours of my call. The service was excellent with calls beforehand and afterwards. The kitchenfitters said they were very quick and did a good job.
I’d definitely use them again for minor work, but for big jobs I’d probably get some quotes from other places too.

I’ve used Pimlico three times now, to service my boiler, and to replace my electric shower unit. They’re expensive, but you get what you pay for with their professional service. Want an 8am appointment? No problem. They don’t give you the runaround with the «some time between 8am and 2pm» malarkey that you get from other firms, and when Pimlico’s guys arrive, they don’t start begging you for money for the parking meter /​resident’s permit.
When I had to get my electric shower unit replaced, their plumber saved me a packet by giving me the necessary part numbers, so that I could order the parts myself, saving money vs getting Pimlico to provide it for me.
⁴⁄₅ because they are pricey, but from my experience, they are worth the money.

I use Pimlico Plumbers all the time in my home for things like plumbing, electrical repairs, etc., etc., and while they are not cheap, you get a high quality service from non-​smoking, punctual, professional chaps who do the job and don’t mess you about. I’ve used them about a dozen times and only had one guy one time I wasn’t happy about (he took twice as long as I expected, spent a lot of time on his phone, and was way too chatty and familiar with me). Everyone else they’ve sent has been tops. I just made sure I asked not to have the chatty slow guy (by name) after he came. Check their website for discounts, etc., to save a few bob.
Highly recommended! Only reason I didn’t give 5 out of 5 star was the chatty guy who cost me too much money once and because they’re not cheap. But they’re good.

I know they probably don’t need any further exposure seeing as their 100+ years old marathon running employee Buster keeps them in the news a lot but they really do offer a great service. Yes, they may be on the more expensive side of things but what you get is prompt service from polite employees who really know their stuff and who clean up after themselves. I plumped for them in an emergency and I didn’t regret it and have used them since and recommended them to friends and my place of work.