Pizza Express

Dropped by for dinner in May– terrible service. Stepped into the restaurant and had to flag down waiters to even get seated (they just kept walking past us, ignoring us while we waited at the entrance for minutes!).
Once we got seated, our waitress gave us menus, but the table had no water as others did. The waitress showed up again a few minutes later asking about drinks, and was a bit rude when I asked what an Appletiser was (not a known brand in the US). After she took our order, the waitress disappeared, never to be seen again.
After waiting for a very long time, someone finally dropped by with the Dough Balls Formaggi we had ordered, which were highly disappointing– literally just tiny tasteless bread balls with some grated cheese sprinkled on top and a dish of butter in the middle. These were less satisfying than the bread that should come free at a place like this.
Had two pizzas, which were dumped on our table an eternity and a half later. They had forgotten to slice one of them, and though we finally managed to flag down someone to ask for this to be corrected, it never was. Eventually we had to just cut it ourselves with table knives.
The pizzas themselves (Margherita Bufala and another whose name I’m forgetting) were not very filling and not very good — lacking in both flavor and substance. Definitely a waste of money and more so time.
After we were done, we waited for a good 20 – 30 minutes to even get the bill — asking several different employees did no good. Really, really poor service, and the food did nothing to make up for it.

We had a yearning for pizza & the closest restaurant in this chain was nearby, so off we went. The Peroni was cold & thirst quenching! The pizza was pretty much what we expected – thin & crispy, which we liked, but not with all that much flavor. Neither the mixed salad nor the chocolate cake was anything special. Bottom line: not raving but not really complaining either.

Was on a recent trip to the UK and stopped by for a quick lunch. Great location in the heart of central London and for a tourist like me, free Wi-​Fi!
We were able to get a table for 6 relatively easily, which was shocking given the lunchtime crowds around the city. The pizzas here are very good and come in a personal size so it won’t be too filling. I tried a salad with chicken and pancetta. It was perfectly sized for a light lunch. The service was lacking at this establishment. Our waitress was quick to take our order, but once the food arrived she never came back and had to be flagged down after we were done to get our check.

This is the bigger of the two Pizza Express restaurants on Victoria. Quite a bit bigger in fact, perhaps twice the size of the one opposite Victoria Station. It’s pleasant enough, with the familiar Mediterranean-​style interior of Pizza Express restaurants.
I don’t think Pizza Express make the best pizza on the planet, but they certainly don’t make the worst either and, in their thin-​crust, wider-​diameter Romano pizzas, arguably make some of the best offered by the chain pizzerias. Further, unlike some of these other pizzerias, Pizza Express have revamped the menu in recent years, adding the Romano pizza mentioned, some great new toppings (a couple from customer suggestions) and some lighter-​calorie options. They also have dependable desserts, and get this, offer menus in 20 different languages including Pirate, Klingon and Cockney. What’s not to like?
The only negative to be aware of this particular branch is that it can get very busy at lunch (particularly when Pizza Express is running one of their 2 for 1 deals) which combined with the large size of the restaurant, can slow down service. But otherwise this branch has much the same virtues offered by other Pizza Express restaurants.