Pizza Hut

The worst delivery experience I have ever had. We ordered the veggie sizler pizza, garlic bread and potato wedges. Firstly, it took more than an hour after we placed the order for the food to arrive. When we sat down to eat, we saw that they sent the wrong pizza. They gave us a pizza with meat on it. When I called Pizza Hut to inform them of their mistake, it took them at least 5 minutes to discuss it amongst themselves and find the order I placed to confirm that I did indeed order the vegetarian pizza. But then another person comes on the phone to question me about the pizza. I explained to him that I ordered the vegetarian pizza but received a pizza with meat on it. He didn’t seem to believe me, and asked me if I was sure it was meat. Then he asked me if it was just one piece of meat or if the meat was on the entire pizza (as though this would make a difference to someone who doesn’t eat meat?). I explained that the entire pizza had meat on it and that they sent me the wrong pizza. Finally, he said he would make the correct pizza and have it delivered to me and that I should return the wrong pizza (gladly, but I was never lying to begin with). It took another hour for the correct pizza to arrive. Not to mention that all the food that arrived was not hot, but nearing cold in temperature. Will not be ordering from here again.

Wish I could rate this location zero. Where do I begin? How about the seven minute wait on hold where the person who picked up the phone proceeded to tell me to wait and then wandered around talking with random people while I sat and waited. How do I know this? Because I could hear everything he was doing while he left me in limbo.
He finally comes back and can’t understand anything (honestly, this must be what ordering pizza in hell is like). I tell him I’m paying by debit, and he say «fine, fine» and hangs up.
Forty minutes or so later, the pizza shows up. The delivery driver (who is, to be fair, largely blameless in this debacle) looks concerned and says that he can’t take payments because he doesn’t have a card machine. We try to phone the store several times, but of course despite ringing for several minutes at a time there is no answer.
The driver finally leaves (after refusing to take the card details), and says that the store will call. We eat our meal, and I try to call the store. Several times. Nothing. As we have to be up at 6 am for work, my wife and I turn in for the evening at 10 pm.
An hour later, as we’re asleep, I’m awakened by the sound of our door buzzer. Lo and behold, the shift manager has decided that now he wants to take payment and so drags me out of sleep to answer him. Of course, to add insult to injury, this fine specimen of humanity HAS ARRIVED WITHOUT ANY WAY TO TAKE MY CARD PAYMENT. We try to call the store with him standing there. Surprise, surprise, no one answers. Now, he insists that I wait WHILE HE DRIVES BACK TO THE STORE TO CALL ME FROM THERE.
I can’t express the level of incompetence displayed by this store. I would rather remove my own teeth with string and a door than ever order from this store again. Save your money, save your time, save your sanity. Whatever you do, do not make the same mistake I did in ordering from this Lewisham Pizza Hut.

Pizza is a thing that as time and my reviews go on you’ll soon see I am utterly obsessed with. Some backwards messed up sadomasochistic intensity drives my desire to constantly indulge in gut churning amounts of baked dough and cheese in varying combinations until like some untamed lover I find the true one.
Pizza Hut is a close contender for it’s base alone. Ingredients at the hut are nothing to write home about, particularly not given their over inflated prices when compared to nearby competition from less well branded alternatives in the area. Notably collection only deals are very poor and applicable on to Italian thin crust pizzas which is of no use to this reviewer.
The BBQ or chilli pizzas are not its strong suit, Pizza Hut is better for it’s simpler meaty/​veg flavours such as can be seen in it’s supreme.
The base of a Pizza Hut pizza has a good deep pan crispyness that often most will lack and replace for doughey stodge. This is where it comes into it’s own with a noticable quality jump over many other local rivals.
Overall this is an overpriced pizza but with a base that has something a lot of the competitors could learn from. Not perfect and by no means the best, Pizza Hut offer do however offer strong competition in ranks of best pizza in the area.

I can’t fault the speed of service of the Lewisham delivery branch of Pizza Hut. I always order online, so the current meal deals on
always come up, sometimes saving me money, but more often than not persuading me to spend (and eat) more than I had planned. It is, however, a supremely lazy way of getting someone to delivery ice cream and fizzy pop to your door for future consumption…
I suppose they’re ultra speedy for me as I’m not that far away, but usually, there’s just time to wash my hands, get a plate out of the cupboard, turn the TV on, and they’re here. The delivery guys are uniformly polite enough, but also uniformly don’t seem to speak any English at all.
One word of warning, I’ve had an upset stomach twice now recently, and although both days I’ve coincidentally also eaten out elsewhere as well as ordering from Pizza Hut, I can’t rule out that perhaps their kitchens need to be a bit cleaner…

decent quality, quick delivery, reasonable price, perfect for a lazy night in