Radley

I went to this place on a Wed afternoon at 6.25pm (they close at 7pm), knowing exactly what I was buying as I had seen it on the website. I was planning to buy a purse as a present. However, I still wanted to look at others that I had seen online. In any case, it was going to be a very quick visit, 10min or so.
I had just finished eating a cereal bar when I went in. I had specifically eaten it outside for not to eat inside the store. However, the wrapping was still in my hand and I must have made some noise with it when I went in, that the one of the shopping assistants gave me a very frosty look as in saying ‘You cannot eat here, get out now’. I still gave her a smile while showing her the empty wrapping, and she just looked down again onto whatever it was that she was doing. That already put me off, but I had to get this present and I just continued. The other shopping assistant was already cleaning the floor (although the shop had to stay open for another half an hour yet), and made me feel like I was interrupting her job, although I tried to be considerate and not step on the wet areas, but I had to reach some of the purses that were on that end! Not only that, the smell of chemicals was really strong and unpleasant.
Very unwelcoming and unfriendly staff so far.
I finally got the purse I was going to buy, paid for it without even a look back by the first shopping assistant, which was the one on the till, while I was paying for it. She just gave me the purse in a very rushed manner as in saying this time ‘That’s it, you have annoyed us enough now, time to go’. But my purchase is no reflection of the service I received. I wish I could have waited a couple of days to make this purchase and I would have bought it then from the branch on King’s Rd, where they are much friendly and attentive.

As fashion freak writing a review over Radley is a bit like I really have to work with coming up with something positive. I don’t like their designs– there you go. But I really do respect the high quality and the idea of timeless items.
The selection is about handbags and accessories, made mostly from leather. Lots of bright colors, slightly playful outlook and always that Radley dog hanging or printed somewhere. So cheerful.
If it sounds like your thing then why not. I would love to support a store with more individual style and well made products but this time it is just not my cup of tea.