Robinsons Removals

Worse than awful. The supposedly professional crew they sent left several items in my house that I had to arrange to be sent on separately. In addition when I unpacked my items at the other end I found several odds and ends (a watch (which they shouldn’t have touched), a small quantity of money and a few other things that had «disappeared» into the ether. I suspect that at least one of the crew of three was canny enough to know which items he could get away with pilfering. In addition the crew «forgot» to pack the fittings for several items of furniture — I was left to my own devices to find replacements (which isn’t as trivial as it sounds). The company Robinsons employed to deliver my goods were absolutely awful; I got stung for more money by them and their crew damaged items (including a TV) as they had been double booked on the day of delivery and were running late by the time they arrived at my property. I raised a complaint with Robinsons; all I got was a rude response from someone there followed by them ignoring any further correspondence.
All in all if you are looking for international removals check the information on the company that will be delivering your stuff at the other end; the company Robinsons employed (I later found out) have a terrible reputation (they operate under at least three different names for a start so it is hard to piece together information!) and I would seriously recommend that you consider another option than using Robinsons.

Soooo… I shipped a bunch of stuff from the UK before I went traveling. I had estimated 75cubic feet of stuff, but because I was just guessing I called to make sure that I would only be charged for what I actually had. They said yes.
So I throw away a ton of my possessions, thinking it won’t be worth it to ship it all. I get it down to 53L. They have only lowered the price by £40. Apparently there is a 70 c/​f minimum, but they didn’t tell me that until two weeks AFTER they packed up my stuff.
So I threw away all my stuff for nothing.
Then, they tell me they aren’t even going to refund that £40 because they got a parking ticket when they were at my place. According to the contract I am liable for any necessary parking fees. That should not include parking tickets because the driver was too lazy to read a sign. The was a ton of valid, free parking directly in front of my flat which I had told them about.
Too lazy to do their jobs and be accountable for their actions. Blech.