Step In Reflexology

This place reuses towels on ALL their clients! As in they DON’T wash them after they rub (really hard and rough) on you, the whole «massage» was done with the nasty towels. I basically got exfoliated with dirty towels! Now. You may ask, HOW do I know the towels were dirty? Well, after my really not that good massage, I saw my masseuse nicely fold the towels she used on me and put it back on the cabinet where she took «my towels» out! Need more confirmation? There was/​is only two towels in that same ONE cabinet. The same cabinet she took the towels out for me, she put back after they were used one me! There was no beds when I got there and I saw an old man came up, then I was sent downstairs). I was/​am so disgusted!!! I ran home and took a long, long, long shower. I kid you not, I was itchy the whole time. Honestly I don’t even think they wash their towels daily. For the price, I think they can afford a laundry machine/​dryer, no? I feel so bad writing this, as the staff is nice. But I am truly disgusted and I wish I knew/​read about this. I hope I don’t get a skin rash tomorrow.

After searching high and low for an affordable Chinese massage shop in central London, I’m pleased to say this place is the real deal.
I opted for a 30 minute head, shoulders, neck and back massage. This was downstairs below street level. Good quality massage had me feeling mightily refreshed after a very stressful few weeks.
The place is no frills with no ambience. But you’ll get a good massage.

This place is amazing. I’ve had back problems for ages, and this pretty much fixed all of them. There’s an upstairs area where you can get a foot massage, and a downstairs area to get a head/​shoulders/​full body massage. The masseuse definitely knows tuina/​acupressure, and the prices are incredibly low. Easily the best massage I’ve had in London.
(if you’re scared about the massage hurting, you can say something, and they’ll be more gentle)

Prior reviews are accurate — excellent massage and can’t beat the price! I will definitely visit again!

I really wanted to like this place… Sigh — my favourite reflexology place in Vancouver has definitely spoiled me for anywhere else.
It was busy on a Sunday, since they don’t take reservations we just had to come back in about 30 minutes and hope no one else had joined the queue. I opted for a session that was half body massage and half foot reflexology. Body massage was good — definitely worked the kinks out of my back, but then the foot reflexology session was weak. Same masseuse but where the body massage was firm, the foot session was weak.
Prices look to be on par with other places in London but compared to places in Vancouver and California, just not worth the price.

1. The whole half an hour all worker kept talking non-​stop!!! And I couldn’t relax while doing my 30 minutes reflexology !!!
2.There is a sign on the door that says they accept Credit Card, but they actually do not accept Credit Card!!! Saying that the machine is out of service !!! making us cash out from an ATM !!! that is not close to the shop!!!

This was a surprisingly quiet respite from several days of nonstop walking and standing and standing and walking.
The décor is pretty nondescript. You’ll walk in off the street into a salon-​like setting which is reserved for foot and leg massages. If you opt for the £45 hour long massage, you’ll be led downstairs to what I’d like to call «the opium den.» Don’t be alarmed, the beds are clean and there are signs that specifically say «Please Don’t Remove Clothing: It is an OFFENSE!» So you know what kind of place this is.
I knocked out hard during my massage. That’s how relaxed I was. And even though I stepped out feeling like a little Chinaman had beat the living crap out of me (and yea, that’s almost how strong the dude was), within 10 minutes I felt like a new man.
DEFINITELY worth a stop in if you’re feeling worn down by your travels.

Not for the faint hearted. Good strong acupressure from this no frills place. This is not the tickle your feet to help you relax massage. The guy working on my feet made me flinch a few times and it was painful but for these kinds of massage pain is necessary. Feels great after it’s done though. Would easily do it again.

Luckily I’ve been all over Asia with work & had numerous fantastic massages there. Unfortunately you’re not going to get ones in London for the same price that you pay there but you are going to get as good quality!!! My deep tissue massage (with Derek) after a 20 mile run was incredible. He’s a total professional, knows exactly where you’re sore parts are and keeps the same strength up throughout. If you want a traditional Asian massage in London, look no further!

As a Chinese, this place is one of the best massage/​foot massage parlours in London, with a number of the therapists specialising in tui na.
If you want a firmer style of massage, then I would go for one of the male therapists.
Very well priced, professional and most importantly, incredibly good.

Amazing massage!
Ambience is pretty bad so come here if you want a great massage but don’t really care about the atmosphere. The place doesn’t have curtains so it’s out in the open. All the masseurs are quite good.

This place is legit. All the other reviews are correct… this is a bare bones place, no frill or fanciness anywhere. In fact, I got a back massage downstairs in these little stalls they have;
— My masseuse laid down paper towels on the table instead of a nice towel
— Its located right by the stairs so people are CLOMPING up and down the stairs the entire time you are trying to relax and get a massage
— There were people on either side in stalls that were being super loud (one guy siiighing WAY too loud for any normal massage, and two ladies chattering away in Chinese)
— There is a sign telling you to keep your pants on because taking them off is disrepectful. :)
Taking all that into consideration, my massage was really good. My shoulders were completely wrecked from a month of travel and carrying a heavy laptop bag on one shoulder. I am still sore, but very happy with the massage. It was… after all…£45.

This is not a spa. its a place to go if you have sore muscles and travel fatigue.
Ambience is weak, don’t expect candles or aromatherapy, this is all about TuiNa (Chinese medical chiropractor style massage). I don’t know about the others, but the old man, Sam who worked on my back and shoulders did an amazing job.
After 10 days of flying around Europe, eating mostly bad food in pretentious restaurants and cafeterias prepared by novice chefs, walking and falling on ice, I was looking for a proper legitimate massage place.
When I walked out of there, the pain on my shoulders and neck were gone. The last time I felt this good was two weeks ago when i woke up in my own bed in my home, before I got racked up 15 000 miles. Sam knew what he was doing.

I really needed that… And it was goooood!
Sure, looks shabby and crappy. But damn! My foot-​acupressure session was great. He really got rid of my headache and when i told him to focus on my kidney and throat??? I know some point (i see my acupuncturist in Amsterdam A LOT) and this london guy, knew to find them and… rub them. 30 minutes was great, and i topped it with a 15 minute shoulder rub.
Yes looks shabby, …oh yesss, it’s good.
(and i’m 6 months pregnant now, and will go back next week… yeay!)

Just had a half hour back and shoulder massage for £25 and highly recommend Step In Reflexology. The massage was very thorough concentrating on all my knots and the staff were friendly and welcoming. You can hear other staff and patrons talking but this didn’t concern me in the slightest. Premises were clean and warm. I’ll definitely be back.

I’m running a marathon in a couple of weeks so felt it was time to give my feet some much needed pampering. Looked online for a place near my office and picked this on the basis of the reviews here. I popped down in my lunch break and was seen immediately, and the massage didn’t disappoint. I went for the 30 min foot massage for £20, which was well worth it. Left feeling very relaxed with a pleasant tingling sensation in my chest, and my feet felt as light as air!

Step in is without a doubt the best value and most honest traditional Chinese massage in China Town. £20 for 30 mins, £30 for 60 mins, back neck, head, reflexology (feet) or a mixture. The friendly professional staff are always keen to help you. Don’t be put off by first appearances, the shop is traditional Chinese and not ‘plush’ and the downstairs massage area dark (but clean) and 100% safe. Give it a try after hard day shopping or hard day in the office. Highly recommended.
accept credit cards but prefer cash and the staff also welcome a tip !

I was looking for an authentic reflexologist in Chinatown, and decided to visit Step In after reading these reviews.
I have been 3 or 4 times for reflexology initially and then the head /​shoulder /​foot massage. Which is amazing, and probably one of the consistently best places for massage I have ever been to.
Very well priced also, £45 for a quality hour can’t be beaten.
Agree with the commented above — the cubicles are very basic, but I don’t mind. I’m lying in the dark with my eyes closed, who cares what it’s like?
After writing this review I’m going to have to go for a massage tomorrow!
Michelle

Very mainland Chinese kind of place. They don’t care what the place looks like, and they run around talking to each other in a mix of Mandarin and Cantonese while you’re getting a massage.
That stuff aside, however, the people are very friendly and skilled. Had a very genuine 60 minute massage for £40, and it was well worth it. They did 30 minutes on my neck and back, and then 30 minutes on my feet. Really deep and tough Chinese reflexology (as it should be), and I left feeling like my feet were cotton swabs.
This’ll be a joint I come back to when I need my muscles and feet turned to pudding — regularly.

This is one of the best kept secrets in the Chinatown area. Been on your feet all day on Oxford Street? Your new shoes/​boots pinching just a bit too much?
Well, can I tell you about Step In Reflexology, which can be found in a small alleyway just off Wardour Street — it’s almost opposite C&R Café for those of you who know it. It’s a lovely shop, which isn’t as dodgy-​looking as some other reflexology places which have sprung up recently in Soho.
They do the most relaxing and soothing reflexology massage on your feet. There are different prices for different lengths of treatment but I usually have half an hour. They sit you in lovely comfy chairs, wrap your feet in warm towels and then a lovely wonderful massage of the feet, mainly on the soles but also a bit around the feet and ankles as well. Being trained in western medicine only, I’m not sure about any scientific proof for reflexology being able to cure diseases in other parts of the body but it’s certainly wonderful to get a foot massage after a day’s shopping.
They also offer hand massage but I’ve never tried that.
Next time you’re in the area, having done too much retail therapy, take a load off your feet. Remember — a Step In time saves a Whine!