The Bentley London

I went here for a proper afternoon tea on my last day in London. My friend and I got a great deal for a champagne afternoon tea through TimeOut London. We were quickly escorted to our seats and promptly served our champagne. Our server was very attentive throughout, not checking in too much, but always making sure we had everything we needed and taking away the empty serving dishes.
The sandwiches were good. I’m not a fan of fish so I couldn’t eat most of what they offered. The scones were absolutely delicious though. They were served warm and were the perfect combination of firm on the outside and moist on the inside. By the time we made it to the pastries, we were completely full. However, we still made room for them. The ones I managed to eat were very good.
The only complaint I have is that the tea, while served hot, was served in teabags instead of lose leaf, like most other afternoon teas and cafes.
Other than that, I would definitely recommend a visit.

Having previously lived in London and knowing what a luxurious experience high tea can be, I wanted to take a friend of mine to commemorate her first trip to London. I found a Groupon for tea for two, which was a great deal so we decided to try the Bentley. I found it strange that they brought everything out at once. Every other afternoon tea I’ve ever been to brings the food in courses — first sandwiches, then scones, then pastries/​desserts. The pastries got a bit soggy and warm by the time we reached the last course, but since it was such a good deal, I didn’t mind so much. The dining room and lobby are decorated as the epitome of elegance and class. However, my visit didn’t have a happy ending:
When my friends and I entered the dining room for afternoon tea, we were the first guests to arrive. A member of staff took our coats and hung them up in the foyer, and then let us choose where we wanted to sit. When we left, a different member of staff got our coats off the exposed rack for us and we left. When we got back to the Gloucester Road tube station, I noticed, to my dismay, that my Oyster card holder had gone missing. My card holder not only contained my Oyster, but my driving license and debit card as well. Knowing that the cards were in my pocket and being absolutely sure that there was no way I could have accidentally dropped them on my walk, we turned back to the hotel. When we went back in, we informed the staff that something had gone missing, and I had gone back to our seats to make sure that I hadn’t brought it with me. The staff were extremely unhelpful, and instead of helping me look or seeming at all concerned, they adamantly denied having found anything and seemed very offended and defensive, when I had only asked if anyone had found a card holder. With no one around who seemed to care, I went home, defeated. I called the hotel later in the evening to see if it had turned up, and was shown the same attitude. I admit that I am partially to blame for leaving my card holder in my jacket in the first place, but one would assume that it would be safe checked with the employees of a five-​star hotel. I was very disappointed that not only was my card holder missing, but that no one seemed to care.

I took my wife and 2 daughters to the Bentley for a proper London high tea. I bought a deal on Groupon for almost half off! after reading some good reviews, and boy were we not disappointed. It was a partially sunny nice 10 min walk from our place by South Kensington station. The service from the staff was very good. They were back often enough to satisfy any needs you might have but not intrusive in the least. We also were made to feel extremely relaxed and welcome to stay for a long while. The seating is comfortable couches and a nice table setting of linen and china. Not any special china but that is quite uncommon these days. My wife and I were offered a glass each of Moët champagne and as I am not a fan of champagne my wife was happy to oblige. We were then offered two more glasses as our children could not imbibe. She also obliged as the champagne was quite decent indeed. Two of us Asam tea, one had Earl Grey, and one had English Breakfast. The teas were served hot and with all the expected accoutrements and refills were offered as needed. The deserts, lots of clotted cream! and sandwiches were plentiful and quite good. The pastries were not light highbrow haute cuisine but something much more old fashioned and substantial. We enjoyed the food and certainly could not finish it all. I think the highlight of the tower of goodies were the curried chicken sandwiches. (but those are always a favorite around our place). Over all our afternoon outing at the Bentley was a grand affair that we won’t soon forget. I would highly recommend this spot for anyone who wants to have a nice relaxing (albeit expensive, but this is London so.) afternoon outing that is very hard to find outside of the UK.

Very comfortable, excellent service. Appointed very lavishly, perhaps too much so for some tastes. High quality throughout. If marble, crystal and gilt are your things you will overdose. All staff great at their jobs and made us feel special. Very well situated in an upscale location within easy reach of many of the best things London has to offer. This was about half the price of other 5 star hotels and represented excellent value. This hotel will be our default choice in future.

The Bentley Hotel is one of my favorite places to stay in London. I have also held a couple of events at this hotel. What draws me to it is the beauty and splendor of every single corner — from the plush, carefully decorated suites that speak of a bygone era of glamour — to the intimate marble entrance that makes you feel as though you’ve stepped into a story.
I was happy with the service of both the hotel staff and the event managers who made the effort to ensure we were taken care of and tried to accommodate our special requests.
The Bentley is also well situated for a new visitor to London and is part of the Hilton family for travelers who benefit from Hilton Honor points.

I like this place… but somehow the plumbing is always messed up. Last time I was here there was no water the morning before we checked out. This visit, the shoer only has scalding hot water, but the tub is fine.
There is no one here this week. Apparently just me… haven’t seen another soul. Management sent up chocolates and water — very nice touch, and upgraded me.
The room is serviced very well… haven;t eaten here.
Will be back. Great location — 1 ½ blocks to tube station. Nice neighborhood.

It really helps if you’re Hilton Gold when you stay here. My fiancée is, and we got a room upgrade and free internet for the entire stay. Sweet. Extra sweet because we were in London during the ALCS and my fiancée (bf at the beginning of the trip) is a rabid baseball fan, so we could watch via (free) streaming internet. Check, and check.
The service is amazing. See, I’m American, right, and our notion of good service is you get it done, and you get it done fast. The Bentley got whatever we needed done quickly (I have never seen towels arrive from housekeeping in 3 minutes) and did it with a smile. A light went out in the gargantuan marble shower stall while we were there, and it was fixed the next day (we did not call about it, it just got fixed).
The location is really great for travelers because the hotel is 2 short blocks from the Gloucester Road tube station on the Picadilly line (read: direct service to Heathrow without paying the ridiculous Heathrow Express fares) and Circle and District lines (read: easy access to all parts of central London). There’s a 24 hour Tesco express at the tube station (for everything you forgot and a snack a 2am), a Barclay’s ATM (if you bank at Bank of America and want cash without fees), a Pret-​a-​Manger (for a delish sandwich to go), a real café /​coffee shop at Caffe Forum (or Starbucks or Café Nero for devotees), and an inexpensive (but nice) neighborhood (small chain) restaurant at Wildwood. Oh, there’s also a Nando’s Peri Peri, if you like Nando’s (too bland for me, but whatever floats your boat).

So stayed here for business for a few nights, and it was a reasonable price so I didn’t get into trouble, but it does lack some modern conveniences that one grows to expect. It was a beautiful place and the staff was very attentive. Very regal, chandeliers, whirlpool tub, etc. But no wireless. They had a hard line that you could pay 15.99 pounds for 24 hours, and two computers in the lobby for use. Not thrilled by that. And the gym was a couple of old treadmills, an ellipitcal and a set of weights in the lower level with the spa. Which again was very pretty, and I had a nice massage at. Thankfully it was nice out during my stay and I could go run outside and not in the dank cellar.
I didn’t eat in the restaurant, but the room service had okay food with speedy service. They definitely try hard to please, and if they had wireless I think I would stay there again.

London hotels are incredibly expensive, so to find a hotel of this quality at an affordable price was a real result for us. We used the online service
to book and got a great deal for our 5 day stay with them. The hotel itself is dripping in opulence, gold fixtures galore, antique furniture and enough Italian marble to pave a football field greet you in the foyer where the super polite staff are ready to greet you (the over the top look is not my style, but it makes you feel like a cheap movie star)! It has a bar, spa, gym and restaurant for your use. The rooms are large by any standard a huge plus when staying for longer periods of time, no coffee making facilities or ironing board, but hey, at the price we paid I’m not gonna complain. Another big plus for me was the awesome breakfast that was included in the package price (served till 11.00 am), that alone saved us $ 40 a day in our budget. Location wise it’s far enough away from the crowds but close enough to the attractions and the West End, Gloucester Park tube (Victoria Line) is a short walk from the hotel and will whisk you to anywhere in London. I recommend this hotel for business or pleasure.

It was my mums big birthday and me and my sister always take her out to a nice hotel for afternoon tea. I chose the Peridot at the Bentley because of a recommendation. It turned out to be an excellent choice.
The Bentley is every bit a 5 star hotel. Peridot is the restaurant in the hotel. Apparently we read that all the pastries and cakes are created and prepared daily by Peridots Executive Pastry Chef to ensure freshness and attention to detail. This was indeed obvious from the quality of the cakes and pastries.
We enjoyed the beautiful surroundings which is full of natural light and there is a beautiful garden in the back. We could not have wished for a better choice. In many ways this was perhaps better than the Ritz were we took mum last year.