Alan Provisor

I work for a Haberdashery in Winchester and Alan Provisor is one of my suppliers.
A lady ordered a large amount of ribbon for her wedding. On the week she was due to collect it from us, it transpired the order hadn’t be placed at our end with our head office, so nothing was ordered.
I phoned the company and spoke to Alan himself. I explained my predicament and he explained that he was in the middle of moving his company and wasn’t sure where the ribbon would be as everything was still in containers. He said he’d see what he could do and i was to phone again the next morning to remind him.
I phoned back and he said he’d couriered it out to us the evening before and that it should be with us that morning. It was. Very happy lady, even happier me. The man’s a star for jumping through hoops to help save my company’s reputation.