Hourglass

Manchester Piccadilly is a great location if you are catching a train south but also need some food or just a refreshment before you head off on your Le grande depart!
I’m a big fan of people watching especially in a train station, I’ve seen break ups, couples meeting for dates and people say there last goodbyes. But ultimately this is about hourglass!
People say the drinks are expensive, yet you go to London and happily pay £5.60 for a pint. So here in Manchester in a public railway station where we all know prices will be up anyway, I paid £8.20 for two pints. So realistically its not that bad.
The beer was cold and refreshing and they do a realllllllly nice hot chocolate.
So realistically your waiting for your train or waiting for somebody to get off a train. it is worth a visit. Equally the food is not of Michelin star quality but its perfectly edible and rather scrumptious. Its very much worth a visit!

Been here a couple of times before I got my train home.
The beer expensive especially the bottle of Budweiser £4.70 a bottle the pints of lager is £4.00 Iv not tryed the food yet so can’t comment on that yet.
There plenty of seats to choose from when Iv visited it not been that busy I wonder why the staff are ok can be a bit rude tho the manager is as bad to cocky for my liking.
There no toilets if you need a loo you have to go down stairs and pay 30p don’t think so or walk to the other side of the station to use the Mayfield toilets.

My friends from Wales kindly paid me a visit and on their return journey I decided to take them for a quick convenient snack near the station.
We first popped into the Piccadilly pub where I know it to be comfy and cheap and cheerful. After 20 minutes of choosing what we wanted, the barman sharply said ”oh there is an hours wait for food”…which we then left.
I then suggested we try somewhere in the station itself, because of its nature there would be no extended waiting time. Wandering upstairs I discovered a bar/​café. Glancing at the menu we decided to settle, as it promised quick food delivery.
The menu offers breakfasts, panini’s, hot dogs, burgers and home made cakes… I decided to try the Goats Cheese, Roast Pepper, Mushroom burger with a Berry smoothie.
First off, I had asked one of the barmen what the smoohie of the day was. It was difficult to tell out of the three standing there who was serving who. He answered very rudely he was serving someone. When it came to our turn to actually order food it was a disaster. He was obviously new and struggled to put it through the till. When he eventually did and repeated the order back, it was completely wrong. I must have repeated my order six times. how can you mistake a veggie burger for pulled pork? During this time the queue started to build.
Who I thought might have been an experienced woman, she tried to step in and take control. She was even ruder than the man. She also struggled to put it through… By this point we were going to walk out because they were taking their frustrations out on us, and the manager had let this happen for ten minutes before stepping in.
If I were her I would have told my two new staff to apoligse for their rudeness. She put our order through immediately and got rid of the crowd single handedly.
When the food was served the waitress gave me daggers every time and spoke sarcastically. The food was really tasty but the hostile nature and ill treatment spoiled it for us.
I will not go back again because I have never been so ill treated before, and the way that the manager let them flounder for so long. I will be giving the actual company itself direct feedback because that was not on .
Oh and they don’t have a toilet. you have to use the ones downstairs for 30p a pop.
²⁴⁄₁₂ /​14– my star rating is going because after discussing my experience with head of management, they really looked into it and compensated me £35.really Impressed with the level of care