Mac Cosmetics

I’m writing a review about the MAC in House of Fraser. The actual products are great! However, I’m giving two stars because of the customer service I received at the store today. I don’t usually complain because I worked in retail myself so I know how difficult the job can be but what happened today was just dreadful. I walked into the shop with my mum as she needed a new eyebrow pencil. There was a lady dealing with a customer, which was fine, one was rearranging the brushes behind the counter, after waiting for the appropriate time to ask, I finally got the chance, so I walked up, the lady looked at me, and walked off. At the same time, my mum was also looking to get the attention of the staff, but they were either too busy talking to each other, or simply disappeared and avoided customers. I attempted to get the attention of the third lady when she was free, so I went up and asked for help regarding a brow pencil, she said okay and that was it, she then walked towards her colleague and started taking to her, when I was waiting for help. It took her some time to finally remember I was seeking advice. After a while, she walked up to me and I said that my mum wanted to get a new eyebrow pencil as the one she got last time was a little too dark, so she needed professional advice. She then searched for a pot of pencils, which was hidden behind some ads and handed it to me. No help whatsoever. My mum changed her mind because she felt like she was wasting time, all of this lasted a good 15 minutes. Too much hassle to get some help. The staff didn’t seem interested. Don’t reccomend the store in Manchester and will not be returning anytime soon.

There are 2 MAC concessions in Manchester City Centre; Selfridges and Kendals. This is a review of MAC at Selfridges.
I find walking into any department store where there are numerous counters of make up and perfume turns me into a kid in a candy store and MAC is like the Willy Wonker of make up.
The make up alone is an array of funky colours, sleek packaging and professional looking applicators. Even if you aren’t confident when applying make up the tools MAC provide will soon rectify that. This is premium make up so is more expensive than products such as L’Oreal and Bourjois but the products last longer on the skin and in most cases you don’t have to use as much meaning they last longer overall.
There are several assistants who double up as make up artists working at this concession and you can book in advance for a make over. This will cost you £25 which can be redeemed against any purchases you make on the day. I ended walking out with an extra £65 worth of make up but after Louise performed her magic on me it was well worth it to be able to recreate the effect when I got home. You can be as made up or as natural as you wish, these girls don’t just pile on the slap and leave you walking around looking like a transvestite who has just been tangoed. You only have to look at their own make up to realise that the end effect will leave you looking amazing and feeling fabulous.
If you have a big night out/​special event coming up why not treat yourself, you’ll love the results!