madbmw

Excellent service !!!
Its too common for us to hear negative reviews and not the positive ones. Therefore I think it is vital to provide good feedback.
I booked a service through Groupon and may I add a very cheap service at that. They booked me in the same week and had my service done in a matter of hours. I have since had my partner take his Bmw there for a service which cost less than half of what the dealership charges. We are very happy
Thankyou M A D I would highly recommend you

I have had my car serviced by madbmw and found the service to be great. They carried out the service for the cost of the groupon voucher, the only extra that they charged me for was some brake fluid but they gave me the option of whether to have it done or not. I have returned my mini to mad since my service as it had a couple of faults (not related to any work carried out) and found the customer service great. They sourced parts for me at great prices and fitted them to a good standard.

My previous post must have been removed for some reason, like others on here I had a Groupon voucher and was treated like dirt from the first telephone call, they have no idea how to deal with customers, I questioned the final bill and recieved a torrent of abuse and got told to F off by the MANAGER in front of other customers, then he waited outside reception for me where he placed his face towards me and gave me abuse and threatening behavior, he told me to leave and carried on walking alongside me untill I got back to my car.
Whilst in reception he also refused to give me the vehicle keys back even though I had paid the full bill, he said one of the tyres was illegal, I had to send my Son who was with me back in to collect the keys.
I am 57 years old, used to work in a garage as a service manager and have never witnessed or heard anything like before.
I have contacted Groupon and informed them of what happened and received a full refund, I would suggest others above do the same .
Like others have stated AVOID at all costs

AVOID, AVOID, AVOID!
I bought a Groupon voucher for Car Service With Oil and Filter Change and Air-​Con Check for £49. I have been trying to book an appointment for several weeks now. I phoned the garage numerous times, I emailed them, NEVER got a reply and NO ONE picks up the phone. Will have to ask Groupon for a refund. What a mess!
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Update 3 weeks later
I finally managed to get through to somebody on the phone and booked my car in for servicing, but my experience of Mad BMW has gone from bad to worse.
They REFUSED to accept my car on the day because I arrived at 10.00 while they said I should have been there at 9.30 am the latest.
I tried to reason and explained that it took me 35 minutes to get there from where I live, and that I had to take children to school and nursery for 9 am first and there was no one else who could do it for me.
I actually got so upset, I started crying! Because I took a day off work for this and I had a migraine on the day but still just about managed to get there. I begged the guy to take my car in, as I was already there, but he just kept saying that the owner ordered not to take cars after 9.30.
No flexibility at all! No consideration or customer care!
I have never ever come across a business like this. I would like to warn all other people who think of using this place, AVOID, AVOID, AVOID!
TERRIBLE PLACE, DISGUSTING ATTITUDE!

Took My car into this garage which had some electrical problems and they had kept it for 4 days and did nothing to fix the problem. The phones where constantly busy and the owner, who after 300 busy calls, answered my call and said simply we are to busy to do anything with the car just pick it up and hung up. I would not reccomend the garage to anyone with a BMW and find an alternative plenty around. You will be disappointed they seem to be a bunch of cowboys. Highly unproffessional and no sense of customer service. Hope this helps for any potential customers. I wouldnt want you to be messed around like I was.

If I could give madbmw 10 stars I would! After noticing a problem with the Clutch in my car (needed replacing) I called a few garages looking for quotes. As a woman I always feel a little apprehensive on being ripped off, as I have no idea what anything would cost, I had received quotes that were certainly way over what I expected and was even contemplating selling the old dear. Pulling up to a stop light I noticed a sign that had been attached to it advertising clutch work and car servicing etc, I made a quick note of the number. This stroke of luck is the best thing that could have happened, the number turned out to be madbmw in radcliffe, Manchester a garage I had never used before, they dont just do bmw’s by the way, my old fiat brava was no issue for them.
I explained what the problem with the car was, they took my reg and promised to come back to me with a price. 5 mins later I received a callback and they quoted an excellent price for the work, including all the labour but not only that, I said id try to get the car to them asap, in which he replied thats no problem, we can come and collect the car for youmusic to my ears! 24hrs later my car was finished! but I had to work so they arranged to deliver the car back to me the next day. I paid for the work on delivery.
They usually make a small charge for return delivery but its a small price to pay. I have to say, this is BEST service I have EVER had from a garage, they were friendly, great prices, great workmanship, my car is driving like a dream! and feels like a new car, I am totally impressed with
and will definately continue to use them in the future without doubt. Need a good garage you can rely on? check these guys out, I promise you wont regret it. They do all sorts of work from servicing to more intricate stuff, prestige cars, old bangers (like mine lol), very accomplished. (PS I have no affiliation whatsoever to
I am a very satisfied customer who thinks that good work should bring good rewards and believes that support should be given to those uk companies that try really hard to give excellent customer satisfaction, and that hard work should be recognised)