Tameside Transmissions

I used Tameside Transmissions last week (30÷04÷10) and can’t complement them enough. They replaced clutch, D/​M flywheel and some hydrolic part on my Mk3 mondeo and it now drives like a brand new car, not bad for 113k miles! Job done on time and the price was as quoted, which was £600 cheaper than the Ford dealer quote, and £205 cheaper than Mr Clutch. I can’t recommend them enough.

I came to Tameside Transmissions to get the gearbox on my girlfriend’s car fitted. After going to several different garages and being told a variety of things like «you may as well go on eBay and buy a new gearbox for cheap» and «I’ll take the gearbox out and send it on to a specialist gearbox place,» we were eventually sent to Tameside Transmissions as apparently they know all there is to know about gearboxes.
I brought the car here and immediately got taken on a short test drive with one of the mechanics so he could listen to what was up with car. He diagnosed the problem really quick and quoted us a price of £400 plus VAT, which is a good £200 cheaper than we’d been quoted by other places.
I took the car in the next week and everything was sorted in three days (this was a big job). I picked the car up and since then it’s been working just great.
All I can say about Tameside Transmissions is that they clearly know what they’re doing and are excellent at fixing gearboxes.

The fact that I have to leave 1 star is an understatement…
I phoned Tameside Transmissions for a procedure which I didn’t have time to undertake and wasn’t 100% sure on what steps to take. Believe me, for a company that specialises in transmissions, my problem would have been relatively simple. I could quite easily find out how to solve the problem myself but thought I would pass the work onto a specialist company, especially in these difficult times.
Instead of ‘yes sir we would be obliged to do the work for you at this cost‘, I got ‘anyone can do that, it’s simple, we are busy for the next 10 days so won’t be able to do it‘. How did the person on the end of the phone know I needed it doing immediately?
Asked why I wanted the problem solving, I explained it was an intermediary step to determining a larger problem. Funny how he said he could take on the larger job but not the one I needed doing prior to this.
I’m sure Tameside Transmissions offer good quality workmanship but I certainly won’t be bothering with them again, simply due to the arrogance of the person on the end of the phone. If I was female, would he have said the same thing? If I was disabled would he have said the same thing?
Remember Tameside Transmission, «Assumption is the mother of all *k ups!»