Chapelfield Veterinary Partnership

Generally speaking, this surgery is great. The veterinary staff are amazing, kind to both pet and owner! My pets have always been treated really well, and no unnecessary treatments etc were done so expense was spared.
However, there reception staff are really grumpy, bordering on rude.
I also had a huge disagreement with them. I found a rabbit which was obviously suffering from myxamatosis. The RSPCA advised me to take it to my vet, which I did. Once there, they said they had to put it down, and they would contact the RSPCA about payment. then they chased me for the money. I was in dispute with them for months. they had basically forgot to get some form from the RSPCA so came after me (evidentally, I contacted the RSPCA and they eventually sorted it out).
I have since changed vets due to this, which is a shame because it was nothing to do with the vets themselves but the support/​admin staff.