Truely Scrumptious

The shop has now changed ownership since 1 August 2012. I am the new caring owner with excellent listening and customer focus skills. All calls answered personally come in the shop or order online.

This shop has the WORST customer service. After messing up an order placed before Christmas they have been almost impossible to contact (they ignore emails and regularly don’t answer the phone). It has been my experience that once you do get through to them a lady called Gill will promise you a refund that never arrives in your bank account. When you try to contact them again, and believe me it will take a lot to get through to them, she’ll promise you a refund through the post that strangely won’t arrive either. Eventually you might get through to someone else at the shop who will promise to pass the message on that you are getting sick of this and want a refund, nothing will come of that either. Finally you get sick of this and decide to post reviews everywhere until one of them pays attention, stops lying and actually pays you back the money you are owed.
So, Gill at the Pink Sugar Mouse/​Truly Scrumptious sweet shop, I would not be posting this review now if you had just done the right thing and not lied to me for three months. I don’t appreciate being lied to and so I will ask again, can you please send that refund? I’m not holding my breath that it will arrive any time soon.

The reason to go to Truly Scrumptious is for the fudge. It is sold in big long slabs and they will cut you as much or as little as you want to buy.
they have a range of flavours — try the chocolate ones with the chocolate buttons on. They are buttery and creamy and really do hit the spot.
The jars of old fashioned sweets are great and it’s lovely to see small children’s faces as they walk in to see the array of choices in front of them, just as I did as a child.
Great place, down by the Quay, just a few doors away from Corkers.

This is a shop for nostalgia! There are dozens of jars of old fashioned sweets– pineapple chunks, cough candy etc. It takes ages to look at them all and make a decsions. There is also a lovely range of fudges — the malteser fudge is great. It is a tiny shop and easily missed but one worth looking our for.

This is almost how sweet shops were when I was a girl
Jars of sweets line the shelfs, there are scales, you choose your own selection.
Oh the memories if you have a sweet tooth this is worth a visit.