I took my car here with a slow puncture. It was necessary to book ahead, which I did, and my car was instantly whisked into the service area to be attended to. The job took about 15 minutes and was very reasonably priced. There are a few chairs in the reception area for while you wait, it’s a little bit draughty and there’s no coffee machine or anything like that but that’s a very minor quibble. Excellent service, excellent price!