Lyons Robin Hood

I couldn’t give this place a low enough rating for the level of stress and unhappiness they caused me over the previous 24 hour. Me and four friends booked in at this place about 4 months before the arrival date (¼/​2013) and everything went smoothly. About 2 months before the ‘holiday’ we started to get concerned about the park rejecting us when we got there with us being a same sex party. To try and sort this out I thoroughly checked the Lyons Robin Hood website to see if I could find any rules on same sex parties visiting the park. I couldn’t find anything at all. To double check I gave the park a phone call to ask them if there was any problems with us going there or if there was a problem with the booking to which I specifically remember a lady telling me that there she can’t see any problems here and that we should be fine and finally that she looks forward to seeing us. She couldn’t have been more wrong! After thinking that everything was fine and that we wouldn’t have any problems on arrival we decided to book a coach to get to the park which cost £60. The day of the holiday came and we got on the coach which took us straight to Rhyl. We then paid for a taxi to take us to the park. All was going good so far, until we arrived. We got to main reception at 18:30 which was supposedly on time until we found the main reception to be closed early. We then had to ask our way around the poorly-​signposted park in an attempt to find someone that could help us check in. We finally got told by someone to speak to the hotel security who were in the bar getting drunk. Over came a man who just happened to be the most rude and impudent man I have come across in a long while. We then politely explained to him that reception was shut so could he check us in. He looked us up and down and rudely said no chance, we don’t make bookings like this. Get out and you can have a refund in the morning (waving our booking conformation form around) clearly. We tried to explain to him that we had called before-​hand to check if it was ok. He might as well have been a brick wall because every time we tried to explain something he just impudently interrupted us with his favourite phrase no chance. We finally agreed that somehow we were in the wrong and proceeded, unaware as to where we were going to sleep that night, out of the park and sat on our bags, clueless. We then thought that we could ask for a refund tonight so maybe we could find a bed and breakfast so we walked back in to the ‘working’ staff and asked the ‘no chance man’ if we could have a refund tonight so that we could find somewhere to sleep for the night. He then, what looked like to us, smirked and said no chance, get one tomorrow when reception is open. We agreed and pondered what we were going to do the following night. We decided that we would carry our 25kg bags down the really long road in the freezing cold in an effort to find somewhere to sleep or eat for the night. The man from the park couldn’t of give a damn what happened me and my friends the following night. When our hands were purple after half an hour of walking we came across a nice little bed and breakfast where we decided to stay. The people who owned this place changed my opinion on Welsh people. Turns out some of them do have manners. After a lovely stay in the ‘Westminster Hotel Rhyl’ we decided that we would have to go home because we had spent all of our remaining spending money on a night in this hotel. Baring in mind we didn’t have much spending money because we had already purchased ‘accommodation’ and food before-​hand. We were now ‘skint’ basically. Firsly I called Lyons Robin Hood in an attempt to get a refund, the woman said that she will ring me back. 12 hours later and still no sign on a call back. I then called National Express and had to pay a £15 fee to change the date of the coach to 2÷4÷1013. They said they can but the only coach they have today is one in Chester. The only do-​able option we had was to travel to Chester by train and to catch the bus from there back to home. We then had to pay £40 for train tickets to Chester. Things went even more wrong after this but I wont go in to detail because this is a review for Lyons Robin Hood, after all. Even if I do get a refund, I think I deserve travel costs as well as they are in the wrong and now I have no money at all and am really gutted that what was supposed to be a little ‘fun holiday’ with some friends turned out this way. My point being we spent about £100 on travelling around Rhyl, a place that I have never visited and had to clue how to get around, because of Lyons Robin Hood. I have paid quite a lot of money for misery. I don’t even know why I chose this place after reading some of the disgusting reviews about the state of the caravans. The only mistake I have made was booking in here. In conclusion, never visit this place.

We have just returned from a break at Lyons robin hood and it was really good. We stayed in a privately rented caravan which was great. The site has everything you need, swimming pool, aracade, chip shop, 3 bars, hairdressers, laundrette, outdoor play area and soft play area etc. The childrens entertainment was good during the day and the shows were fantastic. Really enjoyed the Disney performance. The only faults I found were that the swimming pool changing rooms are freezing and the food in Sherwoods bar isn’t that good but there is an Asda and a Tesco not too far. Also nearby are golf course, bowling, beach, Rhyl suncentre, New Prestatyn retail park and also Rhyl town centre. Will be retuning soon as really enjoyed it and it’s much better value than some of the bigger parks.

Just come back from 4 days stay here, thank god not any longer! Arrived to find barrier not allowing cars in and no one answering phone to give us the entry code, so had to abandon car and walk to other side of park to reception (badly signposted) to check in. The chalet was dirty and extremely damp £5 was charged for linen which was clearly very old and used, so much so that you couldn’t even button the duvet cover up! Bathroom was mouldy, carpet covered in stains, very little kitchen equipment supplied. The park itself was falsely advertised, website boasts about entertainment, pool hall etc. There was no entertainment during our whole stay, bingo hall was closed, there was one tennis court with one sad, broken net. The pool tables had no cues! There wasn’t any employees around at all to enquire about pool cues or that one of the amusement machines swallowed my pound returning nothing! When coming to check out, reception wasn’t open (fair enough we left at 6 o’clock!) but there wasn’t a post box or anything for us to leave our keys (we left them in the open chalet) Rhyl itself was a dreary, rundown town offering nothing to do, anything we might have wanted to do was closed. Even the surrounding area offered nothing. Based on this experience we wouldn’t return to Wales or use a Lyons holiday park ever again.

I have just came back from this camp, the chalet was clean and tidy but beds were extremely uncomfortable, also while we were there the amenities were mostly closed, none of my party did not use the club as we do not drink (and I am allergic to alcohol anyway) we were very disappointed that the swimming pool was closed for the winter also half the machines in the amusements were constantly blocked in the coin slots, also while I was there I was talking to some neighbours in the same chalet block as myself and found out that they had paid £9.50p for a weeks holiday on this camp while I was charged £389.00 for a 14 night stay this i think is a little unfair considering that they had exactly the same accommodation as we did and were able to use the same amenities as we did, also at the same time I still had to pay for the electricity i was using, to say that this camp provides a great holiday is over exagerating, i think that due to the circumstances i deserve a refund of sorts as if i tally it all up correctly then £50 for the fortnight should be more than sufficient for the holiday we received the wi fi does not work either as there is not enough power to connect to it so on the whole the holiday was very dull apart from having to travel into rhyl nearly every day on well overpriced buses (as we do not own a car) I will NEVER be returning to this camp again.

We have recently got back from this caravan park and overall we enjoyed it and will be going back next year.
Positives:
Very spacious caravan with everything you’d need, very clean and tidy. All clean and fresh bedding.
Brilliant entertainment at night for the kids, the Rangers get everyone involved (inc. adults!)
Swimming pool on site is ok and best of all, free!
Theres a shop on site that is very cheap and well stocked.
The staff we came across were very friendly.
The beach is literally 2mins from the site and is a lovely spot.
Negatives:
I thought the on site bars/​pub was very expensive.
Bouncers on the doors were very rude and looked quite intimidating, and seem to enjoy walking round the family bar looking as hard as possible!
next time we go, we will be taking some extra cookelry and extra pans.
on-​site entertainment for adults (after the childrens show) was abismal, karaōke singers! but if your drunk enough you’ll dance and sing to anything eh???

on arrival at the robin hood camp we were a bit confused at how to drive in!
there are lanes in the road but no signs by the camp that i could see.
any hoo when we did eventually arrive outside reception we booked in and
noticed that the passes for the camp for 2 adults and 2 kids was £30 for 2 nights.
i was right miffed as i thought it would be about £10.
but as it turned out there were good points and bad point about the cost.
as usual you had to walk through the arcade into the family room. which was fairly full and plenty noisy. the kids shows were very good and of course there was bingo. the group on friday night were excellent and were worth the pass fee
alone.they were called spiesand the drummer was brilliant. the chippy was a joke later as the people serving were snowed under with orders and when we got there one lad was buying the whole chippy so we did with banger butties in the van. we went to the pool on sat afternoon and was reminded of the nanny state gone mad. there are 2 pools and the kids one was at the end away from the spectators seats and anyway unless you were actually in the pool with your kids then they were not allowed in.
on sat night the forester pub was closed to kids due to frank carson being on. there was a few «parents «walking round a bit worse for wear after the mufc/​man city game indeed one woman thought i was the security and she ranted on about «too many old farts and too many kids and anyway j2o was too expensive“yea but, no but,.all told of course these camps are for the kids and that it did excacly what it said on the tin. if i go again i would probably not bother with the club and passes.

luckily we had booked a private caravan for our stay LILY she is beautiful and has all the mod cons to make our holiday comfortable, this camp is disgracefull! no seats in eating drinking areas, swimming pool and american diner didnt open once during our stay, Bingo (for grandma) was in a skip blocking the entrance to the shop, the on site chip shop sold green lardy chips… this aside the camp was clean and tidy, Rhl town centre is a mess too… certainly wouldnt spend may hard earned money going again!

We have just come back froms pending 3 nights there and we has the best time ever! My boyfriend and I took my Goddaughter age 4 and she loved the kids entertainment and night, even we did! They went all out for the Halloween party which made the atmosphere and experience much more special!
It has a supermarket on site, aswell as a chippy that is open till 12.30am!!! The food there was brill!
We will definitely be going back there again!

We have just returned from staying here for the weekend. It was a family holiday as myself, my husband, my 4 year old son and my parents all went together. We all stayed in Chalets, my parents had a standard 4 berth chalet — it was absolutley tiny! They had 2 single beds which did not seem to be full size singles with springs sticking out so they stopped on the sofa bed which was very hard. There was a very small kitchen which was filthy and in desperate need of modernisation. Myself, my husband and my son stayed in a Large 6 Berth chalet. This was very spacious and quite clean, we had 2 bedrooms each with a double bed and a single in. Both chalets had electric meters in and I was shocked to discover that we had to buy a £5 card even though we were only staying for the weekend (there was about £3 left on the meter when we came home).
The site is obviously well used and quite clean although there is broken glass in most of the public outside areas. We did not eat out on the site so can not comment on the food. The beach is only a short walk away.
The baby Leos area was lovely and it was clean but there were no chairs for adults to sit and the two drinks machines were both out of order.
The swimming pool area was really lovely and it was very clean as were the changing rooms. My son absolutely loved the pool and the animals in it.
There is a very well stocked shop on the site and the prices aren’t bad.
The staff seem friendly and helpful and overall we had a nice weekend (my parents spent most of their time at our Chalet)

located just outside of Rhyl town centre this holiday park has a lot to offer.
it used to be seperate but then joined which has made the site much bigger with a club on site, laundrette and park.
the caravans are modern and spacious andalways clean and tidy on arrival.

Lyons Robin Hood, use to be two seperate businesses but now merged and trade as one site. The site is level, making it an ideal location for anyone less able. The site has both caravans and chalets to let, for anything from short breaks to week long holidays or even buy your own caravan. The site has full entertainment from bingo, to cabarets, to childrens entertainment. The site itself is just on the outskirts of rhyl, but is on the main bus route. The site has indoor swimming pool, which can get busy when the typical british weather occurs. Highly recommend this site to anyone whether, your a family, with or without children, or an older couple looking for a break.

I stayed on Lyons Robin Hood site for a weeks break not so long ago. The site itself is very clean, quiet in most places and has most of the facilities needed on site. There was an arcade, launderette, chippy, shop, American style café, swimming pool and family club. Although we found that the chippy wasn’t open most of the time, the shop was open till around tea time and we could order from takeaways that would deliver to site. Unfortunately we found that the site was quite a walking distance away from Rhyl centre and beach but we were able to get a bus or taxi quite easily. Buses stop outside of the site regularly and run into Rhyl centre and beach front.
Due to not having much else around the site we did get fairly bored after a few days and found ourselves spending most of our time in Rhyl centre. I’d say that apart from one or two facilities for the kids, this site is mainly for couples and the older generation that are after a peaceful, relaxing break.

I have been coming here since I was a baby, it used to be two separate parks, next door to each other lyons and robinhood, we stayed on lyons when I was little and this was the cheaper of the two camps, but we used to go across to robinhood to use there swings/​arcade and club, its got everything you could possible want now that it is one, as lyons had a swimming pool, there is excellent resturants and take-​away, and the evening entertainment is still as good as it was then, this really is a holiday camp that I can vouch for, ive been here loads of times, and never had a bad holiday, its only a short walk into rhyl center, if you want to go shopping, the funfair or go clubbing