I very rarely give feedback as I am very rarely 100% pleased, however this company provided me with the best customer service I have received in a long time. I called for an appointment and they were able to work around my schedule. Stephen was great, he arrived on time and was very friendly and professional. The repair was done as promised and there were no hidden charges or fees. I would be happy to recomend S Fretwell & Sons to all of my friends.