Marsden Rattler

If this review was based solely on the food, then it would have been rated higher.
Unfortunately, the service was amateur from top to bottom. We stood at the front of the restaurant waiting to be seen to. Multiple staff members passed us without acknowledging us, or even saying one word. You could tell the entire staff were in the ‘that’s not my job’ mindset.
The staff all wore uniforms, but they all customised them. You know, like everyone did back in school. Short ties. Untucked shirts. Multiple top buttons undone. It might sound like I’m being picky, but it felt like we were being served by teenagers in detention who were there as a punishment!
We finished our drinks and we’re never asked if we wanted another. Multiple staff members came to our table for various reasons and not one cared about our experience, only the job at hand — dropping something off. The staff members included a manager, which says a lot.
The food was right on the money. The service left a LOT to be desired. I wouldn’t go back because it takes more than good food to make a good restaurant. Nice décor doesn’t cut it these days.

I liked it, I have been there several times as it is close to the finishing line of the Bupa Great North Run.
The pub can get very busy after the race as it’s ideal for the competitors to chill out and relax after the long 13.1m race.
The staff are nicely dressed, the service is good although there can be large queues at the bar as it does get very busy after the race, the beer and soft drinks though, are well overpriced.
The food menu is a bit limited, but the price, the quality and the portions are very good. I do love their Sunday roasts there.
Overall, a nice and relaxing experience!

The Marsden Rattler pub is on South Shields’ seafront. It is set inside an old train-​type thing. I believe it has recently been updated (I say recently but I mean in the last couple of years). The place always looks immaculately turned out — with posh tables and décor. It was recommended to me as apparentely their wine and other drinks menu is very good, however, it is slightly more expensive than the other pubs and restaurants on the seafront. I guess you pay for the nice surrounding so it is worth it in that sense — it is a bit more upmarket than the other places in S Shields and so the average customer tends to be a bit classier. Overall it’s a nice place to go for a change of scenery, to relax and have a little tipple but I wouldn’t go there every weekend.