New Hall Hotel and Spa

New Hall is such a beautiful hotel. It has a moat! A lovely moat filled with lillies.
And it’s really old. Hundreds of years old. So you really feel swept away from the modern world.
I didn’t have much time to properly explore, as I was just there for a 2 day course with work, and we were kept pretty busy. I just loved being there though, walking through the maze like narrow corridors, taking in the style and history of the place, and the beautiful woodwork. They have a gorgeous cosy little lounge, just off reception, with a coal fire, and it’s just the sweetest little place to have a comfy seat and relax.
I did stay for one night, but I wasn’t in a standard bedroom (there was a mix up that was totally my fault) so I won’t comment — although I will say that I was very comfortable and toasty warm, and slept very well in the comfortable bed.
The best thing was the staff. They were so friendly and helpful, and really bent over backwards to sort things out for me, and acted as though it was no trouble at all. They were so natural and genuine — none of the overly polished and overly corporately trained people that you get some other places — just nice people who want to do their best for you. A gentleman called Tony was particularly lovely, with little touches like remembering my name, calling me by my first name, and also making sure that my dietary requirements were looked after. I felt like an individual, not just yet another customer.
I only had one meal here — a simple lunch of jacket potato, hummous, roasted vegetables and salad — which was just what I wanted actually so I was very happy. My colleagues had dinner there the evening previously, and apparently everyone was pleased with their meal.
i would LOVE to come back here for a weekend break, it seems like an ideal spa setting, and I would feel very well looked after.

Beautiful hotel with an amazing moat. It’s set on beautiful grounds and it’s fun walking around to check out all the nooks.
Other plus is you can borrow a yoga bag which comes with a mat, blocks and DVD so you can do yoga in your room. Not a great DVD though.
Breakfast is good but the service is awful. They are not on top of things and you have to chase down the staff to order. They should to be more responsive to customers’ needs.

We decided to get a spa day from one of the many discount sites on the Web and needless to say thoroughly enjoyed the day, on arrival at the hotel we we greeted by a very polite car park wonderer who happily pointed us in the right direction.
The spa facilities were good but not the best we’ve used (hence the 4 star) — pool with fast and slow swim lanes, jacuzzi, steam room, sauna and 3 treatment rooms, aside from a small logistical mix up the massages were spot on and the spa element well enjoyed. But then the snack option, a choice of cream tea or elevenses (we opted for the savoury elevenses even though we had them in the afternoon «cream tea» slot) one word — amazing! Catered for veggie and carnivore alike, my favourite being the bacon topped waffles and pot of maple syrup!
Pretty sure we’ll be back here, maybe not for the spa bit definitely the food!

New Hall is the oldest moated house in England and it’s a truly special place. I stayed here regularly with work and the rooms were very comfortable. The breakfast is excellent, try the eggs royale!
The restaurant, The Terrace Brasserie is a beautiful intimate restaurant. Our meal was delicious and the service is excellent, although per person it’s about £45 a head for 3 courses and a drink. They do take Taste Card though and you can use hand picked hotel points to get a free meal! The reason I haven’t given 5 stars is the price of the drinks, a Hendricks gin and tonic is £9.50!

This hotel felt familiar the minute I walked in. I’ve never been before so it must have been the amount of times I’ve browsed the website. I’m only here for a meeting today and the taxi driver that bought me here from Sutton Coldfied, knew it well, particularly as he’d just dropped someone off before he came back to collect me. It is a couple of miles out from Sutton Coldfield so if you are going by train, I would suggest researching (from Unilocal!) and booking your taxi in advance as it was very difficult to find a taxi. In the end I asked a policeman (always the best way) who took me to the nearest rank.
I finally arrive at New Hall Hotel & Spa, and as I mentioned, felt at home. As would befit an 800 year old building, the reception is a couple of traditional desks in a tiny lobby; there are no fountains, elaborate floral arrangements or rows of reception desks. The receptionist was super friendly and was expecting me. I didn’t need to sign in or have a badge, but just got swept into the luxurious lounge (waiting room) next door. During those few steps, before I even had a chance to sit down, 3 members of staff walked by and said ‘good morning’ to me and this warmth continued even when I was greeted by my contact and taken through to more seating. The coffee was bought promptly with delicious home (hotel) made melt in your mouth shortbread rounds and some flapjacks. All this for a 9am meetings.
It’s what I had expected from this place but I’m still impressed. All this and I’m not even a guest of the hotel. I did have a good look round though.

The exterior really has a wow factor — unsurprising, given this manor house’s age (around 800 years), complete with a moat and 26 acres of landscaped grounds. To call it a luxury hotel is not overstating things. Nothing else can touch it locally, not for the successful juxtaposition of comfort and history.
It’s little wonder — given the punch it packs on first impressions — that the venue is popular for weddings, the 60 bedrooms boosting practicalities. I have to say, though, that while it nearly clinched first choice for my own wedding, scratching below the surface of that first impression and little things leapt out at us which at least hinted at a corporate, chain feel. In fairness, a recent programme of renovation is believed to have ironed out those kinks, at the same time as accommodating the business reality of a conference centre.
Another issue for my now-​wife and I was that the sheer age of the venue meant that there wasn’t a natural, logical flow from the entrance, through the heart of the site, and into the grounds. It meant that newlyweds could not only arrive in full view of a bar occupied by overnight businessmen or non-​guests simply having a drink, the venue could very well be patronised by another wedding party simultaneously. Of course, these are no reflections on the venue’s quality as a hotel or dining destination. And we did come awfully close to making a booking. As said, perhaps the moat makes all this moot. It’s a venue guests would never forget.
Finally, the spa has positive word-​of-​mouth reviews meaning that, combined with the sheer elegance and history of the setting, New Hall works as an overnight stay even for Sutton Coldfield residents with their own beds nearby.

Went to an exhibition at Birmingham last Month and a friend told me that I have to stay at New Hall if I get the Chance… Beautiful bedroom, nice Drinks and Food but the Thing I liked the most is the beautiful landscape around this old Manour House. Never stood in such a good Hotel like New Hall…
5 *** for a perfect Time and two days of Holiday.

New Hall it is situated in its own very tranquil grounds and has to be seen to be fully appreciated! Travelling to the hotel takes about 20 minutes from the NEC/​Birmingham Airport so is a great place to stay if attending an exibition or concert at the NEC (if you have a few quid, as it is not cheap!). If you‘re lucky, you might bump into someone famouse, as it is a popular hotel for people who are performing at the NEC.
The hotel was a great place to stay with beautiful gardens, superb architeture & lot’s of character. My room was very well presented, clean, had everything I expected and the staff were very pleasent and attentive.
The food was superb and I would highly recommend that if you are staying you sample something off the menu for your evening meal! Breakfast was also very good with a superb selection of cereals, fruit, pastries and a good choice of cooked breakfasts.
Overall a superb hotel to stay at and I will be staying again hopefully in the near future when I can afford it!

Exquisite setting for a special occasion. Beautiful food & wines, and excellent service,