Marks & Spencer

An old favourite. Lovely food selection, big store. Friendly staff. You’ve just gotta love M&S!

Nice big store with a large Per Una section.
There is also a nice sized Food area towards the rear of the store. This is great for sandwiches/​lunch etc as there’s plenty of choice for all tasters. Also there’s the usual selection of M&S groceries, and they stock a good range of the Dine for £10 offer when that’s on
There’s also a small home section, menswear and childrens wear. A café is also located near the Food department, which always looks very popular!

The staff here are some of the warmest I’ve met. They are very helpful, happily chat and congratulate you on any deals you find.
The store is well laid out, with several access points and a car park just outside. It always looks tidy and well maintained. The childrens clothes are of a great quality, made to last.
The café looks lovely, though I havent been to it yet as it always looks busy.

helpful and friendly staff. the products are of good quality but can be a bit pricey. fresh fruit and veg is good.

A lovely big store, offering good access. Huge range of clothes including a childrens section. The store also has a café the menu includes toasted sandwiches, sandwiches, cakes, hot & cold drinks. The store has toilets facilities. It also boasts a nice food hall not the biggest but has all of the essentials. Plenty of staff on hand if you need any help or advise.

this is a larger M&S store with wide variety of ladies, mens and childrens wear.
the staff are always on hand to help and always seem friendly.
the ladies department always has a good range and up to date modern things

A few years ago, when you went to M&S to get your tea you knew it would be expensive, but it would be a nice treat knowing that you’d bought food from the best food hall this side of Harrods or Fortnum & Mason.
Today, the packaging looks fantastic, the shop itself looks great, but most of the food is rubbish. I don’t know what’s happened, but it appears that M&S trades on its name and goodwill only — not the quality of its food.
This is a real shame, because their takeaway sanwiches used to be fantastic. If I ever had a client come to my offices for a working lunch, I’d always get someone to go to M&S for me and buy a wide selection, because the food was always the best. The last three times I did this (towards the beginning of 2008) I found myself apologising for hard bread bordering on stale and a distinct lack of filling.
I also think customer service is slipping too. A few months back, when large supermarkets were jumping on the ‘go-​green’ bandwaggon, M&S decided to charge customers for plastic bags. The result? When I bought £150 worth of food, I then had to pay an extra 5p per carrier bag to take it home. The cost wasn’t a lot to stomach, but the principle was. Why couldn’t they do what Tesco does and return 5p to you for each bag you bring in and reuse at their stores?

I love marks and Spenser, espically for there food, as it’s so lovely and delicious, they have a wide selection available, including ready meals, fresh meats, cooked meats, fruit, veg, deserts etc. all are also reasonable priced. I like there clothing range but find it’s quite expensive for my liking. The shop is very big, and laid out easily to access. The staff are friendly as well

lovely helpful and friendly staff, not a huge selection of food but quality

One of my favourite shops with good quality merchandise. Friendly staff and always helpful.

M&S is always a firm favourite. The Telford store is always well stocked & well laid out, despite not being an overly large store they seem to have the best picks from the various ranges. If for any reason I can’t find what I’m looking for instore the staff are always extremely helpful & quick to assist in placing orders, which have always arrived promptly without any trouble.
The foodhall, again though small, is absolutely excellent & carries a wonderful selection of produce which is always fresh & of the best quality.
Special mention should also go the the M&S café staff. Since visiting with a small child, previously in a pushchair, they have always been exceptionally helpful & have gone out of their way to assist me in anyway possible.