Dr Optics

**NOTE** This place recently moved from the first level of TTSH to Novena Medical Center. Once I have the suite number, I will update the business!
Well, I can’t recommend this place. My husband came here a few months ago to get a spare pair of glasses. He only wears his glasses at night, before going to bed. Despite this, one of the temples of the glasses managed to break off. We brought it back and they were unable to fix it. No refund or exchange was offered.
Then I decided to come here to get my eyes checked. An immediate red flag was when I asked for an eye exam, they only used the eye exam chart. They didn’t do any other tests like glaucoma or eye dilation. To add insult to injury, I’m pretty sure the person who did my «exam» was not licensed, as I kept repeating the same lines over and over on the chart, as she fumbled around, trying to figure out if my prescription stayed the same or is different. The results? Apparently my eyesight got better! Is that even possible?! She ended up giving me a contact lens prescription that was 3 grades weaker (if that makes any sense to you.)
It’s fine if you want to sell glasses and contact lenses, but you shouldn’t be giving out prescriptions if you’re only testing eyes using an eye exam chart! In short, I won’t be returning.

Came here to procure a pair of prescription sun glasses, and the shop is easy enough to locate, being at Level 1 of Tan Tock Seng Hospital. Layout of Dr Optics is brightly lit and spacious, with glass displays of eye wear placed attractively, and a foosball table placed upright (?) in a corner. The shop was staffed with just one girl, who was more proficient in Mandarin than English. To assess one’s degree, she did the usual of checking the power of the existing glasses, though a more careful optometrist would insist on an eye examination to deem if fluctuations in degree have occurred. Still, I guess as a hired hand, there’s not much incentive for one to put in the extra effort. The staff laid out approximately five options to choose from, but was a little reluctant to expand the selection. After picking out the pair of choice — Ray Bans with prescription lenses at approximately $ 200 a pop, proceeded to checkout. Collection was in ten days, and the extraordinary length was explained as there being a public holiday. Last time I checked, the PH was only one day, and it doesn’t quite explain the extended delay for collection.