Apple Store

This is the worst Apple Store I have ever been to — in the whole world! It’s as if was ran by a different company. Every time I have been here asking for support they have been extremely rude.
They seem to have no customer service whatsoever. There’s this female manager who appears especially unhelpful, and who both times that I have been there has been particularly going out-​of-​her way to be unhelpful. Once I went there to get a battery replaced as it was one of those where Apple shipped faulty batteries (and was subject of a class action suit), and was basically accused of making it up. And then when they so «kindly» agreed to replace the battery, they ruined my phone! Fortunately I had backed it up, but there were a few days of photos that I lost. This store seems to be manned and managed by morons.
The second time my headphones plug broke a week after I got my new iPhone, and they said I had broken it «on purpose». Duh? Why would anyone do this when they had spent over $ 1000 on a new phone???
Advice to Apple: Try and hire some service-​minded people in Sweden as you do in your wonderful locations!

Apple is supposed to pride itself on fantastic customer service. Täby obviously missed this memo.
This store was crammed (it was Saturday) but my main issue was the staff. The staff did not give me that Apple level of service I am used to, left to get some things during payment and didn’t say why, and talked with each other whilst I was being served. Also the little terminal where they take your machine was super slow (running an old version of iOS). It also took me about 10 minutes to get some service and actually pay for the product I picked.
So overall, the store was very fresh with a great selection of products but the staff could have done a lot better. Maybe don’t visit here on a Saturday.

This is clean Apple-​style. A large store in a very large shopping mall. The staff is nice, like in any other Apple Store, and the experience is the same like in the states. This particular store is very large, compared to, for example, the ones in Germany.
The Genius Bar is very wide, which means they can take on more people at the same time. The shelves for covers and bags are huge, and stretches three metres up to the ceiling.
Not too crowded, you perhaps expect it to be more people in there, but it’s not. This is officially my new favorite store.