Midas

I’ll start by saying the customer service rep was pleasant, friendly helpful. And he lied. I dropped off a mounted flat tire 2 days ago to get patched or plugged. A patch involves marking the tire so as to not mess with the balancing, — you line the marks up when remounting the tire — and provided you haven’t disturbed the weights — it will be just as it was before removing tire from rim and installing a patch. A plug is much easier and involves installing a glued rubber plug into the hole. In my case they plugged it.
The price was $ 39. I asked if they balanced the wheel. He said yes they did as it was included in the price. Upon receiving the tire, which the customer rep kindly wheeled to my van and put in a nice white plastic bag to protect my interior, I discovered it was plugged, not patched and the tire had not in fact been dismounted or balanced as included in the price. The original weights were still in place, They put in a $ 1.00 plug. Takes about 10 minutes.
My blood boils with bullsh$t shops like this. Don’t lie to the customer as they may actually know something about automotive repair. I called him on it, words were exchanged, F-​bombs flew and he told me to go to Kal-​Tire. He also mentioned I was the 2^nd rude customer today. Hmmmm
So. I hope you all learned a lesson on tire repair today and I also hope you never have to go to this shop ever.
IN RESPONSE TO MIDAS — Don’t talk to me, talk to your employees and those who set your customer service policies. I have nothing more to say on the matter.
RE:KAL-TIRE BOUNDARY RD BURNABY — Friend of mine had struts replaced by them. They were faulty after 3 months and 3000k. Kal-​Tire wanted 1200 bux to replace their faulty struts, plus a 4 wheel alignment, rear struts too, blah blah B.S. B.S. total rip-​off.

Beware, they will try and rip you off. I moved back to Vancouver and therefore I needed a car inspection. I took my car into Canadian Tire. Everything passed except for a leaking flange in the exhaust. I took it to midas and they told me the whole catalytic system needed changing. Quoted me $ 2400. HA! I told them it’s not worth the value of the car to do the whole thing.(1997 Subaru Outback) I told them just to replace the pipe and flange as requested by Canadian Tire. The cost was just over $ 200. My car passed the inspection.

Like everyone else has said these guys are con artists, i am a car guy and know everything about my cars. I was selling a vehicle and the potential buyer chose this midas shop to look it over. These jokers lied about everything and basically said it wasn’t road worthy LOL. The commercial vehicle was looked after by the dealership since i bought it. I truly feel sorry for all the people that have been lied to over the years these guys are criminals.
Short answer to non car educated people and everyone else, do not go to this terrible rip off of a shop. I give this garage 0 stars, do not get your car fixed here and hopefully they will be out of business soon.

I used them last year to test my battery. They said that everything was fine but repeated problems said otherwise. They get 3 stars ’cause they were polite and didn’t charge me for the testing, nor did they try to sell or upgrade me anything.

Very disappointed called ahead of time giving my vehicle make, model and year and was quoted for $ 39.99 I would have an oil change done as well as tire rotation for that price. Upon arrival the next morning for my appointment I was told that it would be $ 78.00 and this could go up if i needed synthetic oil… I advised him that my vehicle dosent use synthetic oil but he said well see. I was very disappointed and felt taken advantage of being a young lady. The only reason I put up with it was because I had to start work in 30 minutes and leave that evening for a road trip to Kelowna not wanting to leave the oil change to wait over a drive that long, Would not ever suggest going to Midas !

I took my car there had front and back brakes done for $ 800. The originally wanted $ 1100. I am an uneducated car person who was new to town and had this done 2 months ago. IDK, can someone tell me if that is good or bad?
Ummm…Aaron J., you work there, I remember you… slim Canadian guy with dirty blonde hair. One review and its a 5 star review? SHILL!
edit: Shoot, well don’t I feel like an idiot. There are so many shops in that area steer clear of this one.

I brought my wife’s car to this shop two months ago and was looking forward to a trouble free oil change. They had a $ 40 special. We received a phone call shortly after dropping her car off. The manager there recommend that we also do a transmission fluid flush to which we politely deferred. A week later we went to a different mechanic to find a cheaper transmission fluid change. To my shock and disappointment I was informed by the mechanic that the oil was overfilled by Midas and could have caused major damage to the engine. I was also informed by this mechanic that midas’ advice to do a flush was completely ill-​advised according to Honda specifications. I was told that a simple drain and refill procedure would’ve been more than adequate wheras a flushing procedure would’ve been overkill and potentially hurt this particular car and model’s engine. We were expecting a lot from the midas brand but I guess we were wrong. Or this could be just another case of an auto shop taking advantage of the uninformed. Consumers beware!

Great service. Manager was very polite and service was done in a timely fashion. Would definitely recommend going to this location.