Hops Pub

Stopped by for a quick lunch and a pint before going to the movies. It was wing day (39 cents) so I partook. The wings were big, crispy and not cheap. (seriously, is there anything worse than a pub that swaps out the good wings for crappy ones on wing day?) Craft pints were reasonably priced an the first one I asked for was sold out. Contrary to what many people say, this is a good thing. It means people here order the craft beers and don’t focus on Coors Light. Tap turnover is important in any taphouse.
The waitress/​bartender was very personable and gave everyone prompt service.
The menu is a little generic but I’m a foodie so I’m always looking for unique things to order.
I will be back as even with the Skytrain renovations, this place is worth the trouble of finding the entrance.

Went here recently with my wife. Drink menu was unique and definitely lived up to the name and crafty feel of the pub. The food did not disappoint either as both our meals were excellent, definitely recommend the mud honey. The service was great too, we will certainly be going back and recommending this place to all.

Great atmosphere excellent selection of beers! Really enjoyed the service there! The blond waitress was excellent! I would go back just to see her smile!

Nice place with great environment! They also have a patio!
They offer lots of promotions. If you purchase a drink at Hops, they will give you a discount for the movie theatre!
This bar is very clean. It is quite dark inside, but I believe it makes them different. The tables are great, some of them have the Tv sets.
The food is tasty, on Thursday they have 12 (1lb) crispy chicken wings for only 4.65 $, it is great deal. On Sunday the appetizer are half price, we ordered their Cheese stake minis, very delicious, especially with Hot Sauce. The steak bites are a little bit sweet, but it is not a big deal.
Service is good. Our waitress was very friendly and attentive. She brought our drinks, food and bill just on time!
I felt very welcome there.

It’s a good place to go normally. Lately there seems to be a shortage of staff when I’m there. Hoping to change the rating to 4 stars.

Just wanted to have a quick bite while in the neighbourhood.
Our waitress was pretty slow taking our order but it eventually got done.
We ordered fish & chips and the brisket shepherd’s pie.
The fish and chips were flavourless. Pretty inedible without gobs of tartar sauce. The fries it came with were decent.
The brisket shepherd’s pie was awful. The brisket looked like meat that was boiled for 2 days. It was a stringy mess that you had to roll on your fork and eat like pasta. It looked like the stuff that comes out of my dog’s ass when she’s been eating fluff or chewing too much on a rope toy. Flavour was irrelevant because the texture was so bad. I scraped all the meat off to get to the mashed potatoes on the bottom. Yeah, that’s right, the mash was on the bottom.
We really should have gone… anywhere else.

Love this place! The atmosphere is great and the staff are warm and extremely friendly and very customer service orientated. The Beer selection is second to none and the food is great!!! I highly recommend the fish wrap! or anything on the menu come to think of it, have not had a bad thing there ever. The best place in New Westminster by far.

This place has a nice little patio considering it’s under the skytrain! We shared the fried pickles and pretzels and they were both really good! I had read positive reviews for the craft beer selection and I was a little disappointed. Very expensive, but I do like that they have steel and oak on tap here! Our service was fine, and on a busy hockey game night.

It’s true that service can be inconsistent, but depending whom you get it can be pretty amazing. Drink selection is amazing, the food is very good, and the patio is one of my favourites. Great food specials, great place to try a new beer you’ve never heard of before.

Was her for Super Bowl 49; New England vs defending champ Seattle SeaHawks game. The waitress was very patient with us and the kitchen accommodating. The have a variety of favours for the wings and I like spices. One the menu is a sriracha & honey. I asked if they can making straight sriracha and they did. So good!
Although we did not sit outside they do have a covered, heated large patio making great for the weather we can experience here on the west coast. Definitely will be back.

Not worth the time and money.
The service is awful. I went here with my boyfriend for some late night appies. After waiting to be greeted for far too long, our server, the blond girl with extensions, came to ask if we’d like anything the drink. We had been waiting long enough to decide on food as well, but she abruptly sped away before we could say anything. This was a common theme at every sporadic visit to our table. She was not friendly, and she just seemed irritated and overwhelmed. She had 4 tables on the patio, and I’m not sure how many inside, but regardless, it’s clearly more than she can handle. They either need to have more servers on, or stronger servers.
My boyfriend got wings, since it was 39 cent wing night. He said they we’re okay.
The deep friend pickles are tasty, but the Santa Fe Salad was less than mediocre. The cheese was definitely pre-​shredded out of a bag. I’d expect that from a fast food chain, but not for $ 11.
All in all, if you’re in the area, you’re better off going to the Hub upstairs.

I’m breaking my own rule and giving out my first 3 star review ever, because the food here is really good, but the service is really variable. (I’ve been 3 times to eat, and a handful of times to just drink)
Every time i’ve gone the food has been really well done, the other day I had the teriyaki burger i think it was called and it was really good (a little messy but hey its a burger i’d be a little disappointed if it wasn’t :D).
The downside is the hit or miss service, usually the service is good and I would’ve given 4 stars but… there’s this one blond lady who is just terrible. She never smiles, takes forever to come around, and has never not screwed up my/​my tables order. [and I don’t ask for anything extra or weird, I swear its stuff as simple as: I want this beer please… brings completely different one… I sigh and say «oh that’s okay» because i mean its still beer w/​e i’ll drink it but really?! and both time she screwed up food orders too]. So if you go in and see blond hair do what I do and turn around otherwise you’re good: P

Good range of beers including gluten free options. Good food menu and near the sky train.
Friendly staff and good service. Has always been quite when I have visited so getting a table no problem even on a Saturday night.

Pretty decent little place!
Wandered in parched after a walk and was amazed by the interior right away.
The servers were friendly and attentive, without being obnoxious. They seemed to genuinely enjoy their job and kept busy when they weren’t helping tables — no standing around looking bored! A huge plus for the ambiance factor for me.
As a tun of other people have mentioned, the craft beer selection is vast and impressive. I had a few questions which were answered knowledgeably, and some that had to be checked on. I appreciate that, if you’re not sure, just say so! I’d rather a server go find an answer for me, as opposed to lying.
Food here is average, as can be expected. I had a half-​wrap and an iceberg wedge salad. The salad was over dressed (not terribly so) but still edible and the wrap was very plain. I wouldn’t return here for a meal, maybe just some random pub snacks with a pint or two.
I love the location, have a few, take some to go (read: off sales right next door!) and hop (pun intended) on the train.

Been here twice. Both times the servers have been super friendly and pleasant. Food was quite good, above average for a modern pub.
Craft beer selection is awesome! I highly recommend the Elysian Milk Stout.
Beer, burger and a movie at the nearby Landmark theatre. Perfect night out.

This was my first time visiting Hops, and I have to say I was pleasantly surprised. Now admittedly I wasn’t going in with high expectations, but the pub was clean, the atmosphere was good. and the food was tasty.
If you’re a New West local, this is the perfect place to go watch a Canucks game. There are plenty of TVs (including sets in the booths), daily drink specials and lots of above par pub food to choose from. I had the «Cap’n Highliner» which is essentially Fish’n Chips on a bun. The cod was perfectly cooked, and the batter was crispy, it was topped with a tangy tartar sauce, and coleslaw… yum. I’ve seen some of the other reviews complain about the service. While our waitress wasn’t the friendliest I’ve ever had, she was very attentive, and we didn’t have to wait long for our food.

This place is not good at all. On my first visit to Canada me and my colleagues came here for our first meal. The place seemed hip, trendy, and fun. It was nothing like this:
I had to get the host from the inside and she didn’t even seat us.
Didn’t bring water to us. So we ordered beer.
The food was not good at all, my colleague ordered a $ 12.99 salad which he could have made at home for way less.
Server was all over the place and it wasn’t even busy.
Suggestion to manager: train your servers and hostess on approachability, make sure they are able to speak about the menu.

The craft brew selection here is amazing. I usually end up with my favourite, Pyramid Apricot Ale, but on Wednesday nights, the beer flight special usually encourages me to at least sample a couple of others from what must be the best list of beers in New West. For $ 6.99 it’s a good deal, and with a couple other good friends, you can mix and match and trade and try a lot! (Hops could probably benefit from creating a menu with better tasting notes, however, such as BierCraft or St. Augustine have done.)
It’s a good place to get drunk (it doesn’t take much for me) — a relaxing atmosphere of brown colours and cozy booths. I know some people are offended by the dress code, especially with all the construction crews around these parts right now. These guys are salt of the earth, but I think Hops has tried to make a break with the rubby-​dub taverns of the past and bring in a different crowd, and it looks like they’ve been successful.
The location just outside New West Skytrain is terribly convenient. Their cold beer and wine store next door carries about every beer in the pub and lots more, so even if I don’t have time to stop in for a pint, I can still bring home the barley sandwiches.

I can’t believe the level of inconsistency. We sat at our booth for at least 10 minutes, watching while the five servers chatted with each other, playing on their cell phones. Finally, DH caught someones eye and she promptly came over, apologizing.
She was our primary waitress until the girl who SHOULD have been paying attention brought us our food. She said nothing and didn’t check back. Eventually, the other server came over again, apologized again and said she officially took over our table and could she get us anything. Yeah, a discount please?
It took well over an hour to get food and drinks and paid up. Thankfully, we bought our movie tickets before we went to grab a bite.
Now, on to the food — another source of inconsistency. Last time? Surprisingly good. This time? Surprisingly not. My sandwich was goopy and had a distinctly preserved flavour… some of the sauces, again, had to have come from a jar. DH got the same thing as last time but this time it was not nearly as good, with the overall presentation even lacking.
They really need to find a way to sell the beers better. I want to know what I’m ordering and Hoperatzzi doesn’t say anything about what it’s going to be like, in terms of colors, bitters, ales, or pilsners…

So after my first review of Hops I got a message for the bar owner saying the pricing was a mistake, they’ve fixed it and I should come back again.
Well this is the first chance I had to go back, and the manager wasn’t lying.
In fact things have gotten a lot better there. They’ve got a GREAT selection of micro brews from BC, Canada and the US in bottles and on tap.
The atmosphere and service are still good. I think this place is a great addition to the New West pub scene.