John Fluevog

Bucket list item to visit a Fluevog store and I was not disappointed! Excellent, patient customer service and extremely helpful. I’ve been ‘sized’ and can now call with questions about styles — love that, how handy! I don’t live close and they offered shipping options — awesome! Love the shoe styles, the quality and the fun of the whole experience… Can’t wait to visit again!

Their shoes are cool and good looking. I bought a pair of Reynolds in green color about 2 weeks ago and it was worn for 4 times. then I just clean it with a damp cloth. surprisingly the color faded. now it doesn’t look good at all and i don’t now what to do with it. I’m so disappointed by their shoes. The shoes is poorly made.

Except the fact that I really like the shoes, everything else is just terrible. The shoes is poorly made, you can see messy stitch everywhere and the leather is damaged after I check it at home. But this is not the worst part, their customer service is so terrible that even makes me think the company want their employee to be rude and useless. The reason why I said it is because when I was in the store, there were 4 staffs inside the store and I literally had to come to them every time I needed to ask something. When I talk to them they were impatient and give me these look like it was surprising to them that I’m still bothering them. I’m the only customer in the store! Their online customer service is also dead silence after I asked about my damaged shoes so I’m not returning the shoes, but this is the last pair of shoes I bought in fluevog.

This place is so «Vancouver» that it is almost uncanny.
The service (thanks Ben!) was excellent, the shoes are extremely well made and the maintenance they advise and offer is incredible. We were helped into a pair of shoes I know Mr. J will love to the end of his days (in fact, he might be wearing them at that point that is how well made they are).
The price is steep, super steep so keep that in mind.
also, for some reason the men’s dress shoes have next to 0 traction on wet surfaces. if you live in Vancouver, that’s kind of a big deal. Mr. J has slipped twice (that I have personally seen) since buying these. Clearly only nice day shoes.

Posted to Fluevog Facebook page November 6, 2014
no response to this posting was received
On February 6, 2015 I dropped off the boots at the store with all the paperwork
of emails etc including this statement and just said I needed them out of my life.
they were a visual reminder of what a fool I was to buy Fluevog footwear.
NO one followed up
Shoddy Boots from Fluevog on Granville
On November 27, 2013 I bought a pair of size 9 Living Gusset Ankle Boots
at the Granville Street store in Vancouver
I wore them for a week and noticed the left boot was loose around the ankle
and saw the zipper was coming out of stitching at top — over an inch deep.
Long story short — the manager offered to have them fixed — I had to complain to head office to have them replaced. After a week of wear they wanted to fix them!!! The boots were replaced on Dec 17, 2013.
By January 2014, after 3 weeks of wear the same problem of the zipper coming apart (very trendy with fuzzies — problem is the seam comes apart because its a stoopid design) occurred on both boots. So, I simply stopped wearing them as was heartbreaking and didn’t want to deal with the awful service at the store concerning these boots.
I was so ticked off that I put them in the closet and left them there for the last 9 months, until 10 days ago, October 27, 2014. Figured I’ll take them to a cobbler, surely they can do something. The is a local very respected establishment in South Cambie area — they kept them until today (November 9) and refunded my money for repair. Why? The design is so flawed they cannot guarantee the stitching will hold, as there is no fabric to stitch it to. Remember, trendy fuzzy zipper, looks great, doesn’t work. And it would cost me the price of the boots to have the zippers completely replaced.
Mr. Fluevog, I want my money back, with interest. In fact, I want my money, interest and a hamper full of food to console myself with. Expensive stuff. I wore these birthday boots for less than a month. Have had them nearly a year.
I’m 334. 88 out of pocket and very very ticked off.
Beware Fluevog products, shoddy products and shoddy service.

Incredibly rude staff. I went shoe shopping with a friend and was insulted by the sales staff for wearing inferior dress shoes. They suggested that I try on some shoes, to which I replied «I only want one pair of dress shoes, and my _​_​_​_​s are nice enough.» They replied, «Ppft! Sure, I guess you could call that nice,» and then the other clerks laughed at me.
When I see people wearing Fluevogs, I assume they have great taste in shoes and poor personal character.

Gold star to the staff at this particular store. I got such great service from them when the shoe I wanted was not available anywhere in Canada. They searched, found a pair in the USA, and told me how to get them inexpensively to Vancouver.
Although this store is smaller than the one in Gastown, the ambience is welcoming. It just proves that trendy and welcoming can be compatible. It is a bonus. Good shoes, great staff. Service like this is hard to come by.

I feel really let down by the quality of these shoes. Two sets of shoes and one pair of boots that fell apart way to soon. Sure they would fix them but for the price they should be made to a better standard.
They do look stylish and appear at a glance to be high quality but it’s really just not the case.

I’ve walked by this store dozens of times upon browsing the Granville district, however, never bothered to visit until this weekend. I can’t wear half the shoes, however, looking at these shoes is like looking at a museum of art. Women love their shoes plain and simple. Every time I browse this store I almost want to start with the whole shoe fetish trend. Prices are hit and miss, however, staff are always helpful.

#30daysofyelp ²³⁄₃₀
Beautiful shoes. When I first saw John Fluevog shoes few years back, I wasn’t too keen on their heels. But now, I am find them so appealing and unique.
They are bit on the expensive side but it’s all worth it. The stitching, the leather, the styles all seems top notch.
Beauty!
P. S. Eeeek… I may be caught in this time zone thing. Hopefully not!

I love Fluevog shoes… they cost an arm and a leg, but last forever.
I stepped into this store and it was packed. Literally… women were sniping at each other. Husbands were trying to fetch sizes for their wives/​girlfriends/​partners.
I stood for a moment and observed the insanity. WHAT WAS GOING ON?!
Then I saw it: SAMPLE SALE
I know what that means… brutality. When I worked in a luxury goods corporation, sample sales were something I loved and hated.
I’ll come back during the week when it’s less crazy.

Had I more money, I’d own more Fluevogs. It’s as simple as that.
I recently bought a pair of the Radio BBC boots from Jody at the Granville store, and I love them. They were pretty rough to break in, and my heels weren’t really happy. That was mostly just because I hadn’t owned a high quality pair of leather shoes before, and didn’t know how to soften them up properly. I stopped back in the shop, and they were happy to give me tips and tricks, and now my boots feel wonderful!
I feel good knowing that Fluevogs are designed and built here in Vancouver. They’re a real local success story.

Though not fashion-​obsessed or a fidgety trendsetter, I get the vibe of styles that appeal to me when I see them, and if you’re looking for something snazzy to wear on your feet you owe yourself a look into John Fluevog’s store. His women’s shoes are designed with lots of eccentricity and whimsical style, but I wouldn’t know a thing about that as I’m a male customer! Fortunately, there are designs in men’s shoes that range from ultra-​business-​cut and dressy to preppy to hipsterish to everyday-​casual to workmanlike. Bold styling cues like leathery whorls and striking colours adorn many a model, but that’s not to say that everything here is designed as a «look-​at-​me statement» — often there’s just the right cut, or the addition of an original twist or detail that makes a pair of shoes look really cool. I recently bought a pair of dress shoes that fit wonderfully and really feel well-​made, but I have also put lots of city mileage on a casual suede-​topped pair that have shown few signs of deterioration.
Yes, they are expensive, but built to last («Resists alkali, water, acid, fatigue and Satan!») and with unique style.

A Fluevog store is something between an art gallery and a retail outlet. I recently purchased my first pair of Fluevogs. They are beautiful, but somewhat painful as I have not yet broken them in. The customer service I received here was fantastic. The sales associates really know the product and they want to make sure you are happy.

Someone recently asked if I sleep in my shoes. The answer is yes, every day I hug them and share my bed (not really).
I love Fluevogs. I am on my second pair now, and I absolutely adore the style, quality and essence of the Fluevogs I have owned.
I am also a huge fan of the Granville Street location. The Gastown Fluevog has great atmosphere and the studio is there, but I have never had a bad experience walking in and chatting with the people at the Granville Street store.
I adore my shoes, they are super comfortable I can stand and walk in them for hours without any pain and they last.
The only thing I will say is that they are pricey, but it’s worth it.

I love these shoes. I’ve started a collection & have 3 pairs (one pair found at a 2^nd hand store for $ 30!!). They are the best quality shoes on the market & they stand behind their product. Did I mention comfort? You CAN stand in their 3 inch heels for hours. Seriously.
Add to this — recently bought a new pair on Vogs online. There was an issue with them & they replaced them immediately — no questions asked. As it should be! :) Happy customer! Check out their online sales — they happen pretty regularly & they rock!

I have a Fluevog addiction, both for the shoes and the store itself. The staff here are wonderful, patient people. I get the impression they genuinely like working here and care about whether customers leave with shoes that they love. There is a reason Fluevog has such a loyal following in Vancouver, aside from being a local designer: Fluevog makes offbeat, unique, but infinitely wearable shoes that last longer than most in the same price range.
I walked by the Granville location a few weeks after I moved here, and didn’t dare go in, knowing it would awaken The Visa Monster. My longing eventually got better of me, and The Visa Monster has been alive and well ever since.
I can go in this store, look around for 30 minutes, and try on 10 pairs of shoes in different sizes, and I am not made to feel like I am being a bother for making sure I really do love the $ 500 boots I’m about to buy.
Fluevog also offers a few extras that I really appreciate:
For us wider-​calved ladies («muscular» as they say, although I’d like to know where said muscles are hiding), many of the boots can be stretched to accommodate our calves, free of charge! I had this done a few weeks ago to a pair of Radio PRIs, and I couldn’t be happier.
There is also an eight-​month warranty on shoes. I’m not exactly sure what that covers (manufacturing defects, I assume), but it’s nice to know they stand behind the work of their factories.
If a certain size in a particular colour is unavailable and you can try it on in another colour, the staff will order in the shoes from any other location in Canada (or at least they have for me).
A note about Fluevog sizing: Their sizes to vary, but often fit a ½ to a full size smaller than your regular shoe size. Your feet are not suddenly large, Fluevogs are just small.

I’m a Fluevog fan! I have coveted these crazy shoes since I was a teenager taking trips across to the Big City on the sea bus, and staring in the store window, thinking about how I would love a pair of those chunky shoes with the fancy swirl on the side (old school style 90’s Fluevogs).
Fast forward to 2007. I just got my first REAL FULL-​TIME job in my line of work, and I wanted to treat myself to something special (let’s just forget about that car I bought for a moment).
I stopped in one day after a day in the field, wearing hiking boots (muddy), carharts, and a gore-​tex jacket, so not the trendiest girl on the block. But I was treated with respect and had a lovely chat with the fellow that was working there. I vowed to be back after my next paycheck. I had scoped out a couple pairs I was in love with.
Sure enough, a couple weeks later I came in, dressed nicer since it was the weekend, but still relatively poor and not wearing anything special, I just happened to be cleaner. I was still treated super well, and had someone bringing me a number of pairs to try out. Since I have very sensitive feet, I had to wear them around the store for a good 20 minutes to be sure I was happy with them. No worries, everyone was patient, and helpful, and just so nice. I made my purchase. Some shiny red Malibrans. I still love them to this day.
I have since bought another pair at last year’s Fluevog Day celebrations at this location, and despite being busy they again were so wonderful to me, and I was even given an extra dust bag for my first pair that didn’t get one (they were a new thing they started that year) for free, and toe pads to cushion my feet.
I stop in to this location a couple times a year just to try what is new and hope that maybe one day they will have a pair of boots that actually fit my large calves (no luck yet). The staff are always great, even if they know I don’t intend to buy anything. I am always greeted with a smile, no matter what I am wearing, and the staff love to hear your stories about your Fluevogs and any visits to their other locations.
The quality of the shoes are amazing and they really are comfortable. You may be put off by the price, but they stand behind their products, which are ethically made and made to last (and resist Satan). They even have a line of vegan shoes for those that prefer leather-​free footwear. Go give Fluevog a try if you haven’t yet!
They even have some very suave men’s shoes out right now, that I think Marc would approve of (less of the crazy, more of the sexy).

* Resists alkali, water, acid, fatigue and Satan *
Ok, I’m not cool. I’m not hip. I’m not trendy. Or whatever word Urban Dictionary would use as good synonyms for cool, hip, and trendy.
For the men’s shoes at Fluevog I find myself thinking, «What the!!!» for about 99% of them. I mean some look like Aladdin’s slippers with toes that point up way too much for my liking. Others have random patches of colour that just don’t make sense to my conservative boring self.
But I really like the quality of the construction, the fact that he is a local designer, and that he tries to use green practices as best as possible. So I searched out that 1% that don’t make me cringe at the thought of wearing them.
The pair I got here has served me really well. Many shoes nowadays wear out way too quickly. But these have really held up nicely, and clearly will be able to be maintained easily for a long long time.
You’ve just got to appreciate what it says on the soles, «Resists alkali, water, acid, fatigue and Satan.» Now THAT is a nice promise!