Midas

I had my BMW repaired at Midas. Service was prompt, all workers were very professional. Price was much less than it would have been at a BMW dealer.
I will always go to Midas. I trust them with my car. I cannot say enough about them.
Janine

I cannot rate this place highly enough. I initially called a local dealer (right down the street!) for my 2007 PT Cruiser that was having some issues with the radiator. I am a single mom and am very mindful of my money as a necessity. When I inquired if there was a payment plan that I could use in the event the cost of service to my car was higher than I could afford, the person from said dealership responded «Yeah, your credit card». Funny, two years ago there WAS a payment procedure. I guess that was tossed out with the customer service.
I called then Midas. I was certain the cost was too going to be through the roof and was wrong. It was appropriate, even when they found another problem with my car, the additional costs was something that I could manage. Chris was kind, polite and didn’t talk to me the way the guy at the dealership did. Questions are actually encouraged here. Get that!
They even gave me a fun loaner for the day and I didn’t have to walk home in the rain. :)
Thanks Chris and CO.

Amazing service! Not only was the owner super friendly, but the service was fast. I loved the extra touch of the follow-​up phone call to see how the car was. I will absolutely be bringing our cars here in the future.

Love the service here! I’m greeted as soon as I walk in, prices are completely fair, and the crew goes above and beyond to help you. My van has had complete side of the road break downs and Midas is always to the rescue. I wouldn’t trust any of my vehicles with anyone else! Highly, highly recommend them!

Got my exhaust system including catalytic converter changed recently at Midas Acton. Chris, the store manager, helped with getting all required parts for the repair so things could be completed the same day. He called a couple of his different suppliers to get the best price since the repairs were significant and was able to pass the savings on to me! Also, I was not only offered shuttle service back to my house, I was offered a pick up ride when my car was ready! That was a very pleasant surprise. So my overall experience at Midas Acton was top notch!

I’ve always had very satisfactory experiences here even when I don’t make timely appointments, as things happen.
Probably the most friendly service I’ve ever had in an automotive shop and knowledgeable, answered all my questions and quickly diagnosed to whether I needed a battery or a starter.
There also very considerate about calling back when cars ready, estimates deals etc and didn’t try over soliciting assuming im made of money.
Also very quick considering Im usually one of the annoying «walk in» customers besides oil changes.
The bathrooms are also actually clean, and they don’t just have coffee because not everyone drinks coffee. :)
Ill always go here for repairs!

I came in here for an oil change recently, and found snacks, coffee, and free wifi in the waiting room. The staff here are very friendly and very informative, letting me know of an oil leak that I had. The service was great and I would come back here again.

This place is good and is usually my default for repairs if I’m in the area. I’ve had tire rotations, oil changes, various parts replaced (alternators, suspension bits). Good quality work, and at a fair labor rate. All the invoices I’ve had were fair and reasonable and I think would correspond to «book» hours. Excellent Service too. Wi-​Fi in the waiting room if you must wait. The good thing about this place is that it is open on Saturdays as well, turnaround time has been great as well.

They repaired one hole on my exhaust pipe ~ 4 years ago. They cut off a piece of pipe and welded a new piece on. Although they charged about double price as a nearby garage, I still chose them assuming they could provide higher reliability. Now the same place has a hole again, exactly on the place they fixed last time. When I took my car to the same Midas store, they took it as granted, saying the repair typically lasts for 4 years. Even ridiculously they gave a new repair estimate even higher than last time. Finally I fixed it at a nearby garage at ¹⁄₃ of the estimate from Midas.

I am going to mention the price was a little higher, for the hourly rate, and maybe the parts. but I will still give 4 stars, as I drove to work with white knuckles hearing a new horrid grinding noise as i came down 495. they took me in quickly. when i had time to drive my care up to them about a mile from my work., they kindly gave me a ride back so i didnt have to walk, because i was so close. great people, girl at the counter was very nice, and friendly, as was the manager. my boss recommends them, and they did good work, called to let me know what they found and explained everything to me and answered all my questions. other than having to drop some money today to get it done, i have peace of mind and my care feels safe again. in only a few hours… thanks acton midas

I came to Midas last weekend to get new windshield wipers and an oil change. I called ahead and they had several open appointments available that day. The shop was easy to find and they have their own parking. They started working on my car as soon as I got there, even though I was a bit early. The mechanic informed me that one of my brake lights was out and asked if I would like him to fix it. After they were done working on my car, which took about half an hour, the mechanic came in and broke down the bill with me. In total it was $ 80 for an oil change, a new brake light and new front windshield wipers. It was an all around no-​hassle straight-​forward experience. Nothing that wowed me but solid nonetheless.

Actually just had my exhaust system replaced, and it took 1 hr instead of the 1.5−2 they said it would take. I didn’t see a reduction on the labor estimate (I may have misread), but I did snag a $ 30 off coupon before I left the house. My car now purrs. I asked for a list of prices for new tires for my car, and the prices are about $ 150 more than at other places for the same tire. They showed me 70k tires, but my car will be lying in the driveway, with tires up, before I go with 70k/​expensive ones. Next stop: Costco Tires. Lower price, no tax. But still Ca Ching.

I always bring my car to this Midas for oil changes and tires. I recommend calling to make an appointment, rather than just stopping in. They have always done a great job, but the reason for 3 stars is that they are a bit slow. Even with an appointment, it seems to take them a while to get the car in and worked on. I don’t really mind waiting because the location is so convenient and I just go there on my lunch break.

This Midas offers Concord Acton price specials. Two times higher quote than a different Midas location and quadruple the price of Jiffy Lube for a transfer case/​differential servicing. Wouldn’t go back there.

So, I visited Midas when I had a problem with a tire leak… they handled the problem promptly and appears that they did a good job. The man behind the counter was pleasant. However, when the mechanic drove my car out and got out he was wearing dirty, muddy, oily, greasy boots. As he stepped out of the car he dragged his right foot and it muddied the door. Not the best customer service, because I had to clean the car and this all occurred last winter… Why do i bother to mention it now, well, I stopped by today for an oil change. I had a lot to do and wasn’t able to get there any earlier than 1:35, and as I entered I looked and saw they closed at 2:30 — figured I was cutting it close, but they are open according to the door for almost an entire hour. There was a man in the waiting room and a pimply high school kid behind the counter. I walked in and asked for an oil change — the kid said they closed at 2. I was slightly annoyed, I questioned their closing time and the kid chose to ignore it… he only stated that I have a nice day. I noticed when I left that there was one car in the bay, assuming it is the car of the man in the room and there was a man running around… Not like they were busy. I would have preferred if the kid said they didn’t have anyone that could get to it in time, or something other than falsely stating when they closed. I can’t go to this place ever, based on principle; two bad experiences with customer service is all you get. It is a shame because it is close to my house but I am sure I can find many other places that will gladly change my oil.