Publix

Employees appear to have a morale problem, and it is reflected in their attitude toward customers. Publix claims they have superior customer service. Well, there is a culture of customer no service at this Publix location. No cheerful greetings, not even from one employee. Visited here at 11:15 A.M. on a weekday morning, and the store was doing a brisk business. However, only one checkout line was open, and customers were backed up in line. As is the custom in Publix, I went over to the customer service desk to check out the six items I purchased. The female employee looks at me and says, «You want me to check you out»? Well, duhh, that is why I am here. The standard greeting at any Publix checkout is, «Hello, did you find everything you were looking for today»? Geez, they even say that at Walmart. One expects Publix to have far superior customer service to Walmart. Oh, and as a final customer no service act, this same female employee never thanked me for shopping at Publix.

This Publix always provides me with a pleasurable shopping experience. This Publix has never treated me wrong. This Publix is also one of the locations that has the freshly-​made sushi which I enjoy very much. Publix subs are the most delightful deli experience that one will receive around these parts as well. Around Thanksgiving, be sure to try the «turkey cranberry» sub; it has Gruyère cheese, bacon, and this awesome cranberry sauce that perfectly captures the taste of the holidays. I enjoy shopping here because the employees are always so nice, polite, and accommodating. Visit this Publix and you will not be disappointed. This is a very nice location.