Guy Matthew Salon & Day Spa

REALLY really disappointed with the professionalism of the hair stylists at this salon. — long story short, but as a loyal client, I trust my hair stylist to quote and charge me the fair amount of service. Not only did I have an issue with pricing the first time I got a purple to blonde ombré (which turned out dark purple/​brown to grey the first time) because she «wasn’t aware» I wanted my roots bleached prior to applying purple, but when I wanted a root touch up for my purple, 2 sessions later, the SAME issue occurred, and after quoting me $ 45, I was charged $ 100! I would have been 100% fine with being charged $ 100 if Taylor would have informed me at my consultation whilst sitting her chair, but unfortunately I was told as I handed her my card!
And although I respect the owner for personally speaking to me over the phone about the situation, the way Taylor responded to my question of getting a partial refund, was more than unprofessional, it was catty. I was even informed that she had to get the advice of other hair stylists in the salon to word what to respond to me via text.
I wouldn’t recommend her service, even if she was a good hair stylist. But I do commend Guy for being so sympathetic to my situation.

I decided to try something new so I purchased a deal for a cut and partial weave with Rachel Rose. That was two years ago and I’ve kept going back. I’ve had her do light highlights to a little warmer color and I get so many compliments. Seriously, from a stranger at the local Starbucks to some random dude walking behind me in downtown Chicago. I’ve been really happy with each of my cuts and color. Rachel is a total sweetheart too!

I went to a fundraiser and won a hair cut from Guy Matthews himself. I thought, how kind that he donated his time for charity. WHAT A JOKE. Once he found out I wasn’t a «paying customer» he began to treat me like I was a waste of time. We didn’t spend more than a minute discussing how I wanted my hair cut, which was unfortunate because it turned out awful. Once the haircut was underway a few of his friends came in and he just stopped cutting my hair and left me sitting for 10 minutes while he cut his friends hair and socialized. He was cold and not friendly, actually pretty snobby. I wouldn’t recommend going here if you’re looking for a salon that is personal. Even the front desk girls were cold and unfriendly. I am waiting for my hair to grow out so this awful haircut can be fixed. I would not go back there if someone paid me to.

Love this salon! Great energy and vibes ! The girls are pretty nice. Morgan king is amazing!!! She is so talented ! Always on time, she cuts and colors my hair. I have never been disappointed with her work ! Morgan always cuts my hair exactly the way I want (even better than I, myself have in mind) also, it’s a really cute salon. Yummy coffee and waiting area.

Called to make an appointment and the receptionist was SO RUDE. Never even been there but if you cant hire a decent person to answer the phone then I cannot trust you…

I am writing this review on behave of my sister because she doesn’t want to make a big deal about it but I think something should be said. My sister went here after a recommendation from a co-​worker. She has been doing her hair on her own and I told her I will pay for her to go to a salon. I saw the website had a special for 65 for cut color and blow dry. I called and made an appointment for her and specifically asked if the color includes any color and any length. When my sister went to her appointment and I had lunch with her 5 min after, There was no change to her color what so ever. Her hair was cut but not even blow dried. I asked her what happened she said her hair was not light enough and the color didn’t come out. I asked her what about her blow dry she said she was offered but declined because she was upset the hair color didn’t come out. OK she made the decisions here but what got me the most is that she was charged 10 dollars extra because the color had to go from root to tip. GUY MATTHEW WHERE IN YOUR ADVERTISEMENT DOES IT SAY THAT??? If you advertise make the exclusions and say its not from root to tip. Not to mention I even called TWICE to make sure. If i was there I would have given that hair dresser a piece of my mind but unfortunately I wasn’t. HER HAIR WASN’T COLORED AT ALL and yet she was charged full price and more. Secondly its false advertising not list exclusions and then charge more. It says Cut Color and Blow Dry. My sister was taken advantage of in my opinion. I colored her hair twice before and the color came out and so I don’t know what this hair dresser used or did. I even colored her hair after and the color came out. So basically she paid or rather I have to pay her back for a 75 dollar hair cut.

I’ve been going to see Sarah Cleary for years and just love what she does! She always cuts/​colors my hair so nicely.

If I could give this place negative star it would be -***** the worst experience ever. I brought my guest to this place and I felt so embarrassed the service and the receptionist were so unprofessional that I can’t even describe. Do not go to this place there are other nicer and better in town.

GO SEE MELISSA AND PREPARE TO BE AMAZED!
I have been going to Melissa for years! She has done everything possible to my hair. I have had it cut into a pixie, dyed, highlighted, lowlighted, Brazillian Blowout, styled for parties, etc. She even did the hair for my sister’s wedding and everyone LOVED their hair!
She is so amazing in every way, right down to being just an awesome person!
If you want an unbelievable hairdo, anything you can imagine, go to Melissa!!!

I really like this salon. Lucy did a great job with my blonde highlights and she was super friendly and even gave me a free trim and blow dry & straighten! I will definitely go back and highly recommend Lucy.

I was in the salon on other business and was lucky enough to get an appointment with Guy him self. I wanted hi-​lights and left the rest up to him. What a treat, he works with an assistant, Randal, she did such a nice shampoo and scalp massage. I was so happy with my hair! I live 4 ½ hours away, I am a picky hair client and I will find a way to make it back to get another appointment. Everyone was very friendly and nice selection of products. There is a make-​up artist there and she was very helpful with all the questions i had even though I didn’t buy anything. Highly recommend Guy Mathew Salon. :)

A GREAT hair day begins at this salon!
I have extremely thick, coarse, long hair (not an easy combination) which tends to get frizzy and BIG pretty easily.
I had my hair colored in what was an attempt at ombré in a different salon about 2 months ago and have been pretty much living with a low bun and/​or curled hair to hide the damage and look of my hair.
I’ve heard many good things about this salon and even read about them here before getting an appointment with the owner, Guy Dee. I have never, ever been so impressed with a hairstylist. Guy is knowledgeable, charming, funny, and he does AMAZING work.
Guy’s assistant, Randall, is also super friendly and gives a really great scalp massage.
After highlights, gray coverage, and a color correction– I was given a great haircut and the best blow-​out I’ve ever had. Guy explained to me exactly what products I could benefit from using and more importantly he showed me HOW to use them.
I’ve had more compliments on my hair– the cut and the color than any other time I’ve had my hair done. This salon lives up to it’s stellar reputation!

Go see CHELSEA! She’s fantastic with Asian hair.
Here’s my history, I’ve been searching for the past 10 years for the perfect cut in Ventura county! I got so desperate that I had to see my friend in Santa Monica to cut my hair but the drive was just super overkill for a haircut. I met Chelsea through a friend and decided to have her cut my hair. I told her exactly what I wanted and even showed her two photos. She washed my hair, cut it, blow dried it… and took her time throughout the entire process. I usually give it a day or so to write a review because I don’t really see the true cut until I’ve taken a shower and styled it the way I like! I must say my hair looks amazing – I have a lot of hair for an Asian and it has been described as one of the difficult cuts! But Chelsea managed to cut it to near perfection — it had body, shape, and more! I received endless compliments on my hair.
Best part… she’s affordable! Close to home! Super flexible with booking an appt! And super sweet!
Thanks CHELSEA for taking care of my locks. I’ll be returning to you!

I’ll start off by saying that im not one that usually writes reviews but Angela and this salon deserve one. I moved to the US from Australia 8 years ago. I spent 5 of those years hopping from one hairdresser to another as I couldn’t find one that I actually liked (had the same one there for 8 years). Then I finally found this salon and found ANGELA. She is sooo great with my hair, she gives me exactly what I want and I always come out of there so happy. She is so professional and such a sweet and delightful person who really cares that her clients are happy. I have never had so many people give me compliments on my hair color. Absolutely give her and this salon 5 stars!

Book an appointment with JULES. Hands down my favorite hairstylist ever. My wife introduced me to her and we still both go to her 5 years later. Extremely consistent and super cool. I drive 30 minutes to get my hair cut, enough said.

I have been visiting this salon for a couple of years, and I always go to melissa. She is amazing! If you are young and want something fun she always knows the new and upcoming styles and trends. She also does brazillan blowouts and if you are like me with naturally curly frizzy hair then I definitly recomend this treatment. It made my hair so managable. I LOVE IT!

Went for the first time the other day. I had an apt. with Guy himself actually. Very nice layout friendly staff, clean. When I got there I notices they do nails as well I didnt have an apt. and they were already double booked, I shall have to go back and check that out. Make sure you make an appointment here

Went back for another cut by Courtney. She did a great job! Again. YAY

2 star for the place– it’s noisy, non «spa-​like» despite the name, stations are close to one another, lukewarm to barely there reception service/​welcome, telecom to announce to the stylist you’re here. Mine didnt hear I arrived and my appointment ran 5 min late even though I arrived early.
4 star for Angela who has curled my hair for a special event– she was down to earth and didn’t have the pretentious vibe this place has– she carefully picked out the right products so that it would last through the day. She also explained how the curls would look like now and how it would look like closer to the event time. The way she took her time to explain and understood the timing of my event, I left rest assured that Shirley temple-​ish curls are only temporary. And she was right, gorgeous soft sensuous curls I was looking for appeared just in time for the event. I would highly recommend Angela.

Courtney is the best! I went to her first through a friend’s gift certificate she had gifted to me… it was the best gift I could receive.
Not only is Courtney a fantastic stylist, she is one of the nicest and down to earth young women I have ever met. I have referred several friends to Courtney and they are huge fans.
Love, love Courtney!