Probably the best surf shop I’ve ever been too. I’m always greeted with a smile. With so many competition out there, this is the one surf shop makes everyone feel like ohana. Located on the not so nice part of Pearlridge, they’re the only surf shop on that side. They always have deals going on also. You can find some sicks stuff for more than half off at times. If you can’t find something you’re looking for, the staff will happily help you locate it wether it be at one of their other locations or recommend a different store. But with their selection, you wouldn’t have to look elsewhere. The manager there, Jay, is really helpful and will go out of his way to make sure you get what you’re looking for. Best overall experience at a surf shop by far.
Barry S.
Évaluation du lieu : 5 Aiea, HI
Was promptly greeted by several employees upon entering the Store, and at least two employees followed up with me while I was shopping. I got assistance from one of the employees when I was trying to find the correct size in swim fins for bodyboarding. The Store was clean, well-stocked and organized.
Jarenn N.
Évaluation du lieu : 4 Seattle, WA
Went here for the Memorial Day sale and although I didn’t get anything on sale, my boyfriend got a few deals. This store is conveniently located in Pearl ridge downtown near the photo studio we went to so it was a nice break to shop here while the photos were being edited. I don’t really have good expectations of customer service at surf shops from my experiences at ala moana, but everyone at this store was really friendly and attentive! Kudos to them !
Joyce L.
Évaluation du lieu : 3 Honolulu, HI
HIC was known for their mixed match rubber slippers back in the days. I remember owning a pair and so did the rest of the cool people. Good old days… They still have them behind their counter but not a big selection of colors. Today I went in to get a pair of Quicksilver slippers. They had a pretty good selection of slippers. It runs from $ 20 to $ 30. But you get what you paid for. If you want cheap slippers, this is not the place. Customer service was okay.
Mulan M.
Évaluation du lieu : 5 Upland, CA
Jason is the store manager. He was SO helpful! This was my 2ndHIC store that I hit today. They didn’t have my size/color combination. The other store couldn’t find what we were looking for. Jason not only located my slippah combo, but my husband’s as well. He is representing the«Aloha» spirit through his fantastic customer service and product knowledge. Thank you Jason for saving us from driving to at least 2 other HIC’s! Thanks for addressing all of our issues so we walked away with everything that we wanted!
Lei N.
Évaluation du lieu : 2 Aiea, HI
In comparison to the one at Ala Moana this location is smaller and has less merchandise. Since the counter is at the middle of the store, they can basically overlook the entire shop. Across from the counter are some items that they have for sale. Other sale items were difficult to find, at back of the store or they don’t promote them too much. Looked throughout the store, there wasn’t much and even when I did find something it really cost a lot(to me at least) and I wanted to get the most out of the gift cards I had. The workers were talking story as I came into the store. They did ask if I needed assistance every now and then. I already had a general idea of what I wanted to purchase. Earphones /headphones — the ones that they had on stock wasn’t something I would use. Mostly Skullcandy. Trucker hat — this location didn’t have the one I looked at in the Ala Moana location. I searched the store for it, couldn’t find it. I eventually settled with a black snap back that had«Hawaii», HIC logo, the islands and Hawaiian flag on it. Simple.($ 30) There were a lot of hats to pick from actually. It overwhelmed me a bit as I looked through them all since there were different designs, styles and colors to choose from. Bags — Of course I would get another one! Debated between bags and slippers but figured a bag would last longer and the footwear they provided didn’t appeal to me. I chose a Hurley hobo bag, this was also simple and I’m currently using.($ 54) I considered getting a new backpack to haul my laptop to and from school but hey I’ve only got a semester left and I wanted something that looked cute. Downside though, I’m afraid to carry too much books in this bag because it could break. I don’t think the straps would last a long time if it held a lot of weight. Shirts — Ended up getting my brother a shirt that was on sale, ha-ha. Some of the designs… MEH. Found it on a sales rack somewhere.($ 11) The worker that helped me while I was in the girly bag section. Brought down the bag I was looking at and after I was satisfied with the one I’ve chosen, she held it at the counter as I continued to look around. In total I spent $ 100.51(that’s including tax). The gift cards were $ 50 each so yeah, in the end only paid $.51. If the $ 100 wasn’t in gift cards, I wouldn’t be shopping here and I would think I could get more for that amount at another store. Not much people come into this store.
Nicholas T.
Évaluation du lieu : 5 Aiea, HI
This place is dope. Everytime I go in there I’m greeted by someone. I always get the best service as soon as I arrive. Keep up the good work HIC.
Jim L.
Évaluation du lieu : 4 Temecula, CA
Love this local surf shop. A small shop in the mall and the staff are helpful. Always greeted!